2 Replies Latest reply on Jan 20, 2017 6:14 AM by supergertjie

RX480 amd rewards

supergertjie Jan 16, 2017 7:35 AM

Good day all

I entered the code for redemption of Civ 6 on the 6th of January and still not received my key.

I have contacted support and they asked for receipt of purchase - 10/01/2017. I sent it back asap. Please advise steps or do I wait?

Support ticket: 401423

Thank you for your time.

Regards

SuperGertjie

Re: RX480 amd rewards

ray_m Jan 18, 2017 8:55 AM (in response to supergertjie)

Have you applied from Europe ? If so, they have a temporary shortage of Civ VI keys and will receive a fresh batch early next week.
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- Re: RX480 amd rewards
  
  supergertjie Jan 20, 2017 6:14 AM (in response to ray_m)
  
  Hi Ray,
  
  I am in South Africa but I take it that we fall under Europe. Thank you for letting me know!
  
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