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MSi RX 480 Gaming X 4GB card not recognized...

Question asked by vaxfiend on Jan 14, 2017
Latest reply on Feb 1, 2017 by vaxfiend

I have a new build (my son helped pick the pieces), with a MSi H110M Gaming Mobo, new everything, Windows 10, and I'm trying to get my MSi Radeon RX 480 Gaming X 4gb video card to even be recognized by the computer. It has power, it's seated correctly, it lights up, fans running - but only the Intel 530 display adapter appears in Device Manager. I downloaded and installed the AMD Crimson driver for Win10 and it stopped when it announced it detected no AMD hardware.

What do I do? I have no idea how to proceed.