1 Reply Latest reply on Jan 13, 2017 10:50 AM by kingfish

    amd radeon crimson problems

    pappgabor

      Hey,

       

      a few days ago I tried to update to the new AMD Crimson software but I received an error code 175. The icon of Crimson has disappeared but I can find the old Crimson in the Device Manager. Fifa 16 started to lag as well.

       

      Then I tried to uninstall the old Crimson but I am not able to do that, the answer: Uninstall is unsuccesfull. I tried to uninstall the old AMD Crimson when I received the error code because I cant find it in the Device Manager.

       

      Previously, when I had Win 8.1, I could find the Radeon Crimson software in Control Panel, then I changed to Win 10, but now I can not to find it there, thus I can't uninstall that way. Now I can only find the Vulkan Run Time Libraries 1.0.26.0 in Control Panel. After update for Win 10, I installed Win 10 clean because that did not work perfectly. Since then I cant find the icon in the control panel.

       

      I have a Dell 5548 (i7,8G) laptop with AMD R7 M 270 4G graphic card and Intel 5500 graphic card.

       

      Thanks for your help in anticipation.

       

      Gabor