AnsweredAssumed Answered

AMD Radeon R9 360 issue

Question asked by cups91 on Jan 12, 2017
Latest reply on Jan 17, 2017 by amdmatt

Hi,

I have a Dell Inspiron 3650 with AMD Radeon R9 360.

I connected the PC with the HDMI cable to the monitor.

After about 10 minutes the PC freezes, crashes and restarts.

I also tried with VGA cable, but I have the same problem.

I reinstalled windows 10 pro, but the problem returns just installed the AMD drivers.

If I use the integrated graphics card I have no problems.

I tried with several monitors and tv but the problem persists.

The components of the PC are those I purchased. Was no change made.

What can I do?

 

Inspiron 3650

Windows 10 pro 64 bit

Inte Core i7-6700 3.40GHz

MOD,PRC,SKL,I7-XXXX,3650/3252

AMD Radeon(TM) HD R9 360 2GB GDDR5

 

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