6 Replies Latest reply on Jan 13, 2017 1:58 AM by goodplay

    Stuttering and crashes "Radeon Settings has detected that one or more high-DPI..."




      OS Version: Microsoft Windows 10 Home, 64 bit

      Processor: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, Intel64 Family 6 Model 94 Stepping 3

      Processor Count: 4

      RAM: 16315 Mb

      Graphics Card: AMD Radeon (TM) R9 390 Series, -1 Mb

      Hard Drives: C: 232 GB (164 GB Free);


      Antivirus: Windows Defender, Enabled and Updated


      When I first installed my GPU I got a weird message saying:

      "Radeon Settings has detected that one or more high-DPI panels are connected to your system. Enabling virtual super resolution will increase your resolution and allow you to customize DPI settings." I have switched in an older, lower resolution monitor and received the same message and performance problems.


      My graphics card has never performed well from this point. I get stuttering and pop-in in all games. Sometimes assets don't load until my character is right next to them, whereupon my game will freeze as it loads in. I get a white screen which hangs for 10 seconds in Dark souls 3 after which the game is barely playable. Several times my display has frozen and I had to hard reset. When I did, I got a notification saying:

      "Default Radeon Wattman settings have been restored due to an unexpected system error"


      I have attached my dxdiag log below, as well as a snapshot of my wattman readings while idle. Notice how the memory usage jumps up and down.


      Thank you so much in advance for your help.