7 Replies Latest reply on Jan 10, 2017 5:32 PM by rlranft

    rx 470 graphics corruption

    rlranft

      I recently purchased a RX470 graphics card and I'm seeing some odd graphics corruption:

      2016-12-26_17-55-37.jpg

      These weird blue markings flicker if the mouse cursor passes over the menu and changes hover highlighting.

      Also, in 3D applications there is odd shimmering in post-effect rendered items and overlays, but I don't have a screenshot of it.

      I removed the new card and reinstalled my old one, and everything is back to normal.

      I'm currently using version 16.12.1 of the driver/software.  If needed I can reinstall the card and get a fresh grab from the settings application.

        • Re: rx 470 graphics corruption
          redfury

          INFORMATION REQUIRED WHEN POSTING A QUESTION

          Uninstall all AMD software and clean your system in safe mode by DDU program and install 16.11.5

          Don't use 16.12.X drivers for now. They have a lot of problems.

            • Re: rx 470 graphics corruption
              rlranft

              Yeah, sorry about the missing information - I removed the offending card and reinstalled my old one so, as I said, my current system information is not the same.

               

              I'm thinking it's probably the 16.12.x drivers then - I'll swap the cards out this afternoon and check.  And if necessary I'll get the rest of the system information at that time.

               

              Thanks!

              • Re: rx 470 graphics corruption
                rlranft

                Nope, no joy.  So here are the basics:

                 

                AMD Graphics Card

                XFX Radeon RX470 4GB

                 

                Desktop System

                 

                Operating System

                Windows 10 64bit

                 

                Driver version installed

                Radeon Software Version - 16.11.5

                 

                Display Devices

                LG IPSFULLHD(HDMI)

                LG IPSFULLHD(HDMI)

                 

                Motherboard

                Asus Sabertooth 990FX R3.0

                 

                CPU/APU

                AMD FX(tm)-8350 Eight-Core Processor

                 

                Power Supply Unit  Make, Model & Wattage

                Antec High Current Gamer HCG-900 900w

                 

                RAM

                16GB

                 

                The issue in the first screenshot remains.

                This is a short video showing the issue on the main menu:

                www.roostertailgames.com/videos/overlayIssue.mp4

                 

                Here are more complete system specs:

                From Radeon Settings:

                Radeon Software Version - 16.11.5

                Radeon Software Edition - Crimson

                Graphics Chipset - Radeon (TM) RX 470 Graphics

                Memory Size - 4096 MB

                Memory Type - GDDR5

                Core Clock - 1256 MHz

                Windows Version - Windows 10 (64 bit)

                System Memory - 16 GB

                CPU Type - AMD FX(tm)-8350 Eight-Core Processor

                Radeon Settings Version - 2016.1123.1856.34070

                Driver Packaging Version - 16.40.3211.1101-161123a1-309114E

                Provider - Advanced Micro Devices, Inc.

                2D Driver Version - 8.1.1.1571

                Direct3D® Version - 9.14.10.01221

                OpenGL® Version - 6.14.10.13456

                OpenCL™ Version - 21.19.164.257

                AMD Mantle Version - 9.1.10.0163

                AMD Mantle API Version - 102400

                AMD Audio Driver Version - Not Available

                Vulkan™ Driver Version - 1.3.0

                Vulkan™ API Version - 1.0.26

                Graphics Card Manufacturer - Powered by AMD

                Graphics Chipset - Radeon (TM) RX 470 Graphics

                Device ID - 67DF

                Vendor ID - 1002

                SubSystem ID - 9470

                SubSystem Vendor ID - 1682

                Revision ID - CF

                Bus Type - PCI Express 3.0

                Current Bus Settings - PCI Express 2.0 x16

                BIOS Version - 015.050.000.000

                BIOS Part Number - 113-47045MCL1-W80

                BIOS Date - 2016/09/02 04:25

                Memory Size - 4096 MB

                Memory Type - GDDR5

                Memory Clock - 1750 MHz

                Core Clock - 1256 MHz

                Total Memory Bandwidth - 224 GByte/s

                 

                From DxDiag:

                ------------------

                System Information

                ------------------

                Time of this report: 1/9/2017, 16:32:37

                Machine name: SPIKER

                Machine Id: {88AA58B9-0094-47CC-AA4C-80133130AAAE}

                Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252)

                Language: English (Regional Setting: English)

                System Manufacturer: To be filled by O.E.M.

                System Model: To be filled by O.E.M.

                BIOS: 0212

                Processor: AMD FX(tm)-8350 Eight-Core Processor            (8 CPUs), ~4.0GHz

                Memory: 16384MB RAM

                Available OS Memory: 16276MB RAM

                Page File: 8376MB used, 10332MB available

                Windows Dir: C:\WINDOWS

                DirectX Version: DirectX 12

                DX Setup Parameters: Not found

                User DPI Setting: Using System DPI

                System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                Miracast: Available, with HDCP

                Microsoft Graphics Hybrid: Not Supported

                DxDiag Version: 10.00.14393.0000 64bit Unicode

                ---------------

                Display Devices

                ---------------

                Card name: Radeon (TM) RX 470 Graphics

                Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x67DF)

                DAC type: Internal DAC(400MHz)

                Device Type: Full Device

                Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_94701682&REV_CF

                Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

                Device Problem Code: No Problem

                Driver Problem Code: Unknown

                Display Memory: 12183 MB

                Dedicated Memory: 4044 MB

                Shared Memory: 8138 MB

                Current Mode: 1920 x 1080 (32 bit) (59Hz)

                Monitor Name: LG IPSFULLHD(HDMI)

                Monitor Model: LG IPS FULLHD

                Monitor Id: GSM5AB8

                Native Mode: 1920 x 1080(p) (60.000Hz)

                Output Type: HDMI

                Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0309114.inf_amd64_9133a0f6cb9c56bb\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309114.inf_amd64_9133a0f6cb9c56bb\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309114.inf_amd64_9133a0f6cb9c56bb\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309114.inf_amd64_9133a0f6cb9c56bb\amdxc64.dll

                Driver File Version: 21.19.0164.0257 (English)

                Driver Version: 21.19.164.257

                DDI Version: 12

                Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

                Driver Model: WDDM 2.1

                Graphics Preemption: Primitive

                Compute Preemption: DMA

                Miracast: Not Supported

                Hybrid Graphics GPU: Not Supported

                Power P-states: Not Supported

                Driver Attributes: Final Retail

                Driver Date/Size: 11/22/2016 4:00:00 PM, 1586368 bytes

                WHQL Logo'd: n/a

                WHQL Date Stamp: n/a

                Device Identifier: {D7B71EE2-249F-11CF-3374-D4B473C2D835}

                Vendor ID: 0x1002

                Device ID: 0x67DF

                SubSys ID: 0x94701682

                Revision ID: 0x00CF

                Driver Strong Name: oem6.inf:cb0ae414afa359cd:ati2mtag_Polaris10DS:21.19.164.257:pci\ven_1002&dev_67df&rev_cf

                Rank Of Driver: 00D12000

                Video Accel: ModeMPEG2_A ModeMPEG2_C

                DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeHEVC_VLD_Main10 

                Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                D3D9 Overlay: Not Supported

                DXVA-HD: Not Supported

                DDraw Status: Enabled

                D3D Status: Enabled

                AGP Status: Enabled

                MPO Caps: Not Supported

                MPO Stretch: Not Supported

                MPO Media Hints: Not Supported

                MPO Formats: Not Supported

                 

                Card name: Radeon (TM) RX 470 Graphics

                Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x67DF)

                DAC type: Internal DAC(400MHz)

                Device Type: Full Device

                Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_94701682&REV_CF

                Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

                Device Problem Code: No Problem

                Driver Problem Code: Unknown

                Display Memory: 12183 MB

                Dedicated Memory: 4044 MB

                Shared Memory: 8138 MB

                Current Mode: 1920 x 1080 (32 bit) (59Hz)

                Monitor Name: LG IPSFULLHD(HDMI)

                Monitor Model: LG IPS FULLHD

                Monitor Id: GSM5AB8

                Native Mode: 1920 x 1080(p) (60.000Hz)

                Output Type: HDMI

                Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0309114.inf_amd64_9133a0f6cb9c56bb\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309114.inf_amd64_9133a0f6cb9c56bb\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309114.inf_amd64_9133a0f6cb9c56bb\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309114.inf_amd64_9133a0f6cb9c56bb\amdxc64.dll

                Driver File Version: 21.19.0164.0257 (English)

                Driver Version: 21.19.164.257

                DDI Version: 12

                Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

                Driver Model: WDDM 2.1

                Graphics Preemption: Primitive

                Compute Preemption: DMA

                Miracast: Not Supported

                Hybrid Graphics GPU: Not Supported

                Power P-states: Not Supported

                Driver Attributes: Final Retail

                Driver Date/Size: 11/22/2016 4:00:00 PM, 1586368 bytes

                WHQL Logo'd: n/a

                WHQL Date Stamp: n/a

                Device Identifier: {D7B71EE2-249F-11CF-3374-D4B473C2D835}

                Vendor ID: 0x1002

                Device ID: 0x67DF

                SubSys ID: 0x94701682

                Revision ID: 0x00CF

                Driver Strong Name: oem6.inf:cb0ae414afa359cd:ati2mtag_Polaris10DS:21.19.164.257:pci\ven_1002&dev_67df&rev_cf

                Rank Of Driver: 00D12000

                Video Accel: ModeMPEG2_A ModeMPEG2_C

                DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeHEVC_VLD_Main10 

                Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                D3D9 Overlay: Not Supported

                DXVA-HD: Not Supported

                DDraw Status: Enabled

                D3D Status: Enabled

                AGP Status: Enabled

                MPO Caps: Not Supported

                MPO Stretch: Not Supported

                MPO Media Hints: Not Supported

                MPO Formats: Not Supported