I purchased an RX 470 on December 24th and it arrived on January 3nd (Tuesday.) On the day I received the card, I went over the the AMD rewards website and downloaded their tool to check your system and get your code. The software said that my system was not eligible for the promotion even though I was sure that I was. I submitted a support ticket and waited 2 days... No response. Another 2 tries with the software, 2 more support tickets, and I am still here with no response from AMD at all whatsoever. Not even an email to confirm that they received my ticket. I feel like I am doing everything that I can, but still can't seem to get any help with this issue.
Thanks for reading and I hope you have a nice day!