4 Replies Latest reply on Jan 6, 2017 8:28 AM by dustonivich

    DXGI_ERROR_DEVICE_REMOVED error.

    dustonivich

      why am i getting a DXGI_ERROR_DEVICE_REMOVED error. Everything was working fine until a week ago. Did a driver update and it started. Tried to go back to the old driver and it still does not fix the problem.

      here is my amdprwreport

      Windows 7 Ultimate 64bit MCE Version 6.1 Build 7601 Service Pack 1.0 C:\Windows YES 1920 X 1080 16283 Yes 2603 2.7 1 8 AMD FX(tm)-8320 Eight-Core Processor AuthenticAMD 3500 PCI standard host CPU bridge 0x5a14 0x1002 0x5a14 0x1002 bus 0 device 0 function 0 PCI Unknown Microsoft 6.1.7601.17514 PCI standard PCI-to-PCI bridge 0x5a16 0x1002 0x0000 0x0000 bus 0 device 2 function 0 PCI PCI Express X16 Microsoft 6.1.7601.17514 AMD Radeon (TM) R9 380 Series 0x6939 0x1002 0x9380 0x1682 bus 1 device 0 function 0 PCIE PCI Express X16 Advanced Micro Devices, Inc. 21.19.384.0 High Definition Audio Controller 0xaad8 0x1002 0xaad8 0x1682 bus 1 device 0 function 1 PCI PCI Express X16 Microsoft 6.1.7601.17514 PCI standard PCI-to-PCI bridge 0x5a18 0x1002 0x0000 0x0000 bus 0 device 4 function 0 PCI PCI Express X2 Microsoft 6.1.7601.17514 Realtek PCIe GBE Family Controller 0x8168 0x10ec 0x8505 0x1043 bus 2 device 0 function 0 PCI PCI Express X1 Realtek 7.48.823.2011 PCI standard PCI-to-PCI bridge 0x5a19 0x1002 0x0000 0x0000 bus 0 device 5 function 0 PCI PCI Express X1 Microsoft 6.1.7601.17514 ASMedia XHCI 1.0 Controller 0x1142 0x1b21 0x85bf 0x1043 bus 3 device 0 function 0 PCI PCI Express X1 ASMedia Technology Inc 1.16.1.0 PCI standard PCI-to-PCI bridge 0x5a1b 0x1002 0x0000 0x0000 bus 0 device 7 function 0 PCI PCI Express X1 Microsoft 6.1.7601.17514 ASMedia XHCI 1.0 Controller 0x1142 0x1b21 0x85bf 0x1043 bus 4 device 0 function 0 PCI PCI Express X1 ASMedia Technology Inc 1.16.1.0 PCI standard PCI-to-PCI bridge 0x5a1c 0x1002 0x0000 0x0000 bus 0 device 9 function 0 PCI PCI Express X1 Microsoft 6.1.7601.17514 TP-LINK 802.11ac Network Adapter 0x43a0 0x14e4 0x0619 0x14e4 bus 5 device 0 function 0 PCI PCI Express X1 TP-LINK 6.30.223.228 AMD SATA Controller 0x4391 0x1002 0x84dd 0x1043 bus 0 device 11 function 0 PCI Unknown AMD 1.2.1.402 Standard OpenHCD USB Host Controller 0x4397 0x1002 0x4397 0x1002 bus 0 device 12 function 0 PCI Unknown Microsoft 6.1.7601.23529 Standard Enhanced PCI to USB Host Controller 0x4396 0x1002 0x4396 0x1002 bus 0 device 12 function 2 PCI Unknown Microsoft 6.1.7601.23529 Standard OpenHCD USB Host Controller 0x4397 0x1002 0x4397 0x1002 bus 0 device 13 function 0 PCI Unknown Microsoft 6.1.7601.23529 Standard Enhanced PCI to USB Host Controller 0x4396 0x1002 0x4396 0x1002 bus 0 device 13 function 2 PCI Unknown Microsoft 6.1.7601.23529 ATI I/O Communications Processor SMBus Controller 0x4385 0x1002 0x4385 0x1002 bus 0 device 14 function 0 PCI Unknown Microsoft 6.1.7601.17514 High Definition Audio Controller 0x4383 0x1002 0x8444 0x1043 bus 0 device 14 function 2 PCI Unknown Microsoft 6.1.7601.17514 PCI standard ISA bridge 0x439d 0x1002 0x439d 0x1002 bus 0 device 14 function 3 PCI Unknown Microsoft 6.1.7601.17514 ATI I/O Communications Processor PCI Bus Controller 0x4384 0x1002 0x0000 0x0000 bus 0 device 14 function 4 PCI Unknown Microsoft 6.1.7601.17514 Standard OpenHCD USB Host Controller 0x4399 0x1002 0x4399 0x1002 bus 0 device 14 function 5 PCI Unknown Microsoft 6.1.7601.23529 Standard OpenHCD USB Host Controller 0x4397 0x1002 0x4397 0x1002 bus 0 device 16 function 0 PCI Unknown Microsoft 6.1.7601.23529 Standard Enhanced PCI to USB Host Controller 0x4396 0x1002 0x4396 0x1002 bus 0 device 16 function 2 PCI Unknown Microsoft 6.1.7601.23529 PCI standard host CPU bridge 0x1600 0x1022 0x0000 0x0000 bus 0 device 18 function 0 PCI Unknown Microsoft 6.1.7601.17514 PCI standard host CPU bridge 0x1601 0x1022 0x0000 0x0000 bus 0 device 18 function 1 PCI Unknown Microsoft 6.1.7601.17514 PCI standard host CPU bridge 0x1602 0x1022 0x0000 0x0000 bus 0 device 18 function 2 PCI Unknown Microsoft 6.1.7601.17514 PCI standard host CPU bridge 0x1603 0x1022 0x0000 0x0000 bus 0 device 18 function 3 PCI Unknown Microsoft 6.1.7601.17514 PCI standard host CPU bridge 0x1604 0x1022 0x0000 0x0000 bus 0 device 18 function 4 PCI Unknown Microsoft 6.1.7601.17514 PCI standard host CPU bridge 0x1605 0x1022 0x0000 0x0000 bus 0 device 18 function 5 PCI Unknown Microsoft 6.1.7601.17514 USB Input Device 0x7603 0x0c45 0x0000 0x0000 bus 0 device 0 function 5 USB Unknown Microsoft 6.1.7601.18199 Xbox 360 Controller for Windows 0x530a 0x24c6 0x0000 0x0000 bus 0 device 0 function 3 USB Unknown Microsoft 2.1.0.1349 USB Input Device 0x530a 0x24c6 0x0000 0x0000 bus 0 device 0 function 0 USB Unknown Microsoft 6.1.7601.18199 USB Input Device 0x0041 0x1532 0x0000 0x0000 bus 0 device 0 function 4 USB Unknown Microsoft 6.1.7601.18199 USB Composite Device 0x0041 0x1532 0x0000 0x0000 bus 0 device 0 function 4 USB Unknown Microsoft 6.1.7601.23529 USB Input Device 0x7603 0x0c45 0x0000 0x0000 bus 0 device 0 function 5 USB Unknown Microsoft 6.1.7601.18199 USB Printing Support 0x6004 0x03f0 0x0000 0x0000 bus 0 device 0 function 1 USB Unknown Microsoft 6.1.7600.16385 USB Input Device 0x0041 0x1532 0x0000 0x0000 bus 0 device 0 function 4 USB Unknown Microsoft 6.1.7601.18199 USB Composite Device 0x7603 0x0c45 0x0000 0x0000 bus 0 device 0 function 5 USB Unknown Microsoft 6.1.7601.23529  Wednesday January 4 2017 06:44:20 PM C:/Users/dustin hall/Desktop/amdprwreport.xml Dustindstnhall4@gmail.com0 ACP Application2016.1204.1120.33 AMD DVR642016.1204.1136.20853 AMD Drag and Drop Transcoding2.00.0000 AMD Fuel2015.0819.1306.21725 AMD Problem Report Wizard9.0.000.4 AMD Radeon Settings2016.1204.1136.20853 AMD Settings AMD Settings - Branding1.00.0000 AMD Software9.0.000.8 AMD USB 3.0 Device Detector2.1.30.0 AMD Wireless Display v3.01.0.0.15 Action! Adobe Acrobat Reader DC Adobe Flash Player 24 NPAPI Adobe Refresh Manager Alan Wake Anime Studio Pro 9.0 (x86) Apple Application Support (32-bit) Apple Application Support (64-bit)5.2 Apple Mobile Device Support10.0.1.3 Apple Software Update Asmedia ASM104x USB 3.0 Host Controller Driver Audacity 2.0.2 Avery Design & Print Batman™: Arkham Knight Battlefield™ 1 Battlelog Web Plugins Bonjour3.1.0.1 CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish CanoScan Toolbox Ver4.1 Catalyst Control Center - Branding Catalyst Control Center Graphics Previews Common Catalyst Control Center Localization All Catalyst Control Center Next Localization BR2016.1204.1136.20853 Catalyst Control Center Next Localization CHS2016.1204.1136.20853 Catalyst Control Center Next Localization CHT2016.1204.1136.20853 Catalyst Control Center Next Localization CS2016.1204.1136.20853 Catalyst Control Center Next Localization DA2016.1204.1136.20853 Catalyst Control Center Next Localization DE2016.1204.1136.20853 Catalyst Control Center Next Localization EL2016.1204.1136.20853 Catalyst Control Center Next Localization ES2016.1204.1136.20853 Catalyst Control Center Next Localization FI2016.1204.1136.20853 Catalyst Control Center Next Localization FR2016.1204.1136.20853 Catalyst Control Center Next Localization HU2016.1204.1136.20853 Catalyst Control Center Next Localization IT2016.1204.1136.20853 Catalyst Control Center Next Localization JA2016.1204.1136.20853 Catalyst Control Center Next Localization KO2016.1204.1136.20853 Catalyst Control Center Next Localization NL2016.1204.1136.20853 Catalyst Control Center Next Localization NO2016.1204.1136.20853 Catalyst Control Center Next Localization PL2016.1204.1136.20853 Catalyst Control Center Next Localization RU2016.1204.1136.20853 Catalyst Control Center Next Localization SV2016.1204.1136.20853 Catalyst Control Center Next Localization TH2016.1204.1136.20853 Catalyst Control Center Next Localization TR2016.1204.1136.20853 Contents6419.1.0.10 Corel PaintShop Pro X5 Corel VideoStudio Pro X9 DAEMON Tools Lite DARK SOULS III DARK SOULS™ II DARK SOULS™ II: Scholar of the First Sin DOOM Dark Souls: Prepare to Die Edition Divinity: Original Sin (Classic) Divinity: Original Sin Enhanced Edition DriverAgent-Plus 3.2016.11.21 Dying Light EPSON Scan Far Cry® 3 Blood Dragon FlashPlayer Foxit Reader GIMP 2.8.182.8.18 Google Drive Google Talk Plugin Google Update Helper Grand Theft Auto V HTC Driver Installer HTC Sync Manager Hyper Light Drifter ICA IPM_PSP_COM IPM_VS_Pro6419.0 IPTInstaller Inkscape 0.48.4 Java 8 Update 111 Java Auto Updater K-Lite Codec Pack 9.6.5 (64-bit)9.6.5 K-Lite Codec Pack 9.6.5 (Full) Levelator Life Is Strange™ MP3 Skype recorder MSI Afterburner 2.3.1 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Malwarebytes Anti-Malware version 2.2.1.1043 McAfee Security Scan Plus3.11.474.2 Microsoft .NET Framework 4.6.14.6.01055 Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) Microsoft Games for Windows - LIVE Redistributable Microsoft Games for Windows Marketplace Microsoft Mouse and Keyboard Center2.1.177.0 Microsoft Security Client4.10.0209.0 Microsoft Security Essentials4.10.209.0 Microsoft Silverlight5.1.50901.0 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64)8.0.56336 Microsoft Visual C++ 2008 Redistributable - x64 9.0.210229.0.21022 Microsoft Visual C++ 2008 Redistributable - x64 9.0.307299.0.30729 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.179.0.30729 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.61619.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.4021910.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.6103011.0.61030 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.6103011.0.61030 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.2100512.0.21005 Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.2100512.0.21005 Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 Microsoft XNA Framework Redistributable 3.1 Microsoft XNA Framework Redistributable 4.0 Microsoft Xbox 360 Accessories 1.21.20.146.0 Microsoft Xbox One Controller for Windows1.0.2 MiniTool Partition Wizard Home Edition 8.1.1 Mozilla Firefox 50.1.0 (x86 en-US) Mozilla Maintenance Service MyDVD Content Pack 1 NETGEAR Genie NVIDIA PhysX NewBlue Film Effects for Windows NpackdCL OpenAL OpenOffice 4.1.1 Origin PSPPContent PSPPHelp PSPPro6415.0.0.183 Papagayo 1.2 Poser Debut version 10.0.3 PoserContent201410.0.0 PunkBuster Services QuickTime 7 Raptr Razer Synapse ReadySHARE Vault Realtek Ethernet Controller Driver Realtek High Definition Audio Driver Remember Me Rockstar Games Social Club SOMA Saints Row: The Third Security Update for Microsoft .NET Framework 4.6.1 (KB3122661) Security Update for Microsoft .NET Framework 4.6.1 (KB3127233) Security Update for Microsoft .NET Framework 4.6.1 (KB3136000) Security Update for Microsoft .NET Framework 4.6.1 (KB3136000v2) Security Update for Microsoft .NET Framework 4.6.1 (KB3142037) Security Update for Microsoft .NET Framework 4.6.1 (KB3143693) Security Update for Microsoft .NET Framework 4.6.1 (KB3164025) Setup Share6419.1.0.10 Skype Click to Call Skype™ 7.30 Smith Micro Download Manager version 1.0 Sniper Elite 3 South Park™: The Stick of Truth™ Steam TP-LINK Archer T8E Driver TP-LINK Wireless Configuration Utility The Elder Scrolls Online The Elder Scrolls Online: Tamriel Unlimited The Evil Within The Walking Dead (c) 3 version 1 The Witcher 3: Wild Hunt Update for Microsoft .NET Framework 4.6.1 (KB3210136) Uplay VLC media player 2.0.6 VSClassic6419.1.0.10 VSPro6419.1.0.10 VideoStudio MyDVD Vulkan Run Time Libraries 1.0.17.01.0.17.0 Vulkan Run Time Libraries 1.0.26.01.0.26.0 Vulkan Run Time Libraries 1.0.3.11.0.3.1 WinRAR 4.20 (32-bit) WinRAR 4.20 (64-bit)4.20.0 Windows Live ID Sign-in Assistant6.500.3165.0 Windows Media Encoder 9 Series ccc-utility642015.0819.1306.21725 iTunes12.5.4.42