Hello! I've bought Radeon r9 380, and after that my computer is autorebooting - Kernel Power 41 (63). Proc. AMD PHENOM II X4 955,Mem 12gb. Can you tell me what to do?
It might not be related to the GPU as this thread indicates : Windows 10 Forums
Take not at what point does it reboot - like during POST, or after it reaches Windows.
Would be best if you could list out your full specs, could be just PSU issue.
Hello, you might find your processor from the sites listed below,
Please pay attention that only the processor with part number, HDX955WFK4DGM, has TDP of 95W, all others have a TDP of 125W. So pay attention that whether your mobo support such processors with TDP above 100W. Retrieving data from Wikipedia, the R9 380 has a TDP of 190W. So in this situation, you'd better have a PSU able to supply power above 400W at least. But I do think that is the problem of your PSU, but the memory. This processor could support DDR3-1333 officially, but you can overclock the IMC to 1600MT/s, for the code stepping at C3, it would work stably. 12GB system memory might be configured by two 4GB modules and two 2GB modules. In such situation, set the memory controller in ungang mode. Try to remove two and leaving one or two modules to set up the single or dual channels, to have another try. Good luck!
Hello Janagewen! Thank's for advice with memory. I have two 4gb modules of Kingston Hyperx genesis, and two of 2gb Corsair.PSU is 750W. Well I'm trying to chack all of my memories right now. And I'll reply if it helps me or no. Thank's for paying attention on my question!
Well,I've tested my memory,but that didn't work. Again autorebooting.. For example video game Witcher 1st. The game of 2007 year,even on this game PC is rebooting.
Hello, thank you for your feedback. It seems that the reboot is caused by game applications. So you'd better first make sure the O/S you installed without problems, all the proper drivers and updates would be applied in proper way. In other words, frankly, clean installation of Windows would be appreciated. Second, the configuration on the BIOS/UEFI/SETUP. Such as make the memory work in the ungang mode, carefully setup the parameters for the PCI-E 2.0 port, enable or disable ASPM and so on. Would you please let me the vendor and model number of you motherboard. I guess that is the compatibility issue.
Hello Janagewen. Thank you for reply! My motherboard - M4A88T-M Series. I'll check right now what can I do in BIOS. Thank you again and again!!!
What such a valuable motherboard you got! From M4A88T-M | Motherboards | ASUS Global , you can confirmed your processor is supported, update the BIOS to the latest if necessary. It is based on ATi/AMD 880G plus ATi/AMD 710 chipset, AMD has already drop the further support for this chipset, you can not find the proper drivers for Windows 10 on AMD official site. Using the drivers provided from Microsoft Update would be better and stable than using the previous versions for Windows 7, especially AHCI driver, which possibly halt your system if improper applied. As to the EPU-4 is also dropped by ASUSTek for Windows 10, but there is some workarounds on the Internet, I do not know whether it could apply on your system.
There are very few parameters you can set on PCI-E 2.0 port for this motherboard, so the problems do not lie on there. Would you have some any other graphics card? If possible you can have a try! In my own opinion, that is the issue of compatibility among this combination, rather than something is abnormal or wrong. Anyway, I just wish you good luck!
Thank you very much for helping me Janagewen! I think I've found the reason of reboot,it's HDD. I've deleted both of HDD-s and reinstalled windows. From yesterday my PC is working without reboot,I think there was a bug or virus on my C disc,so,I hope that was a reason! Thank you very much!!
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