AnsweredAssumed Answered

Problems with graphic card(s)

Question asked by bobz on Jan 2, 2017
Latest reply on Jan 4, 2017 by bobz

Hi ! Happy New Year !

 

I've tried to handle this on my own, but I need support !

I've got a MSI laptop - GX70. I don't know if it's normal, but two graphic cards are detected (the order is important) :

 

1st AMD RADEON HD 8650

2nd AMD RADEON (TM) HD8970M  >>>> Does anyone know what (TM) means ?

 

I need to update both of drivers, but i don't know how to do it

 

the 1st is legacy, i can't use the last version release, i had to choose the driver on this page : AMD Radeon Software Crimson Edition 16.2.1 Beta for Non GCN Products Release Notes

 

If i try to take the normal version for the 2nd,  i've got an error during the installation, but it's work with the link below, the driver of 1st is updated, but 2nd is still outdated (sorry i'm french ^^)

 

So this is the problem : i don't know how to update the driver of the 2nd

 

I need these updates in order to play Battlefield 1 wich requires a version 16.20.1025, but the game detect the old pilot of the 2nd

 

I've tried many things, in the registry editor (with the releaseversion), try many driver link, but no progress :/

 

If you have trouble to understand, i'm sorry ! you will find attached pictures for further explanations, and of course I'm here to explain

 

 

Here is a summary of my system

  • AMD Graphics Card :

AMD RADEON HD 8650

AMD RADEON (TM) HD8970M

  • Desktop or Laptop System

Laptop : Msi GX70

  • Operating System

Windows 8.1 64bits

  • Driver version installed

AMD RADEON HD 8650 : Radeon Software Crimson Edition 16.2.1 LEGACY

AMD RADEON (TM) HD8970M : 13.251.9001.1001

 

Thanks a lot !

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