AnsweredAssumed Answered

Display drivers won't update - r9 390

Question asked by theodore on Dec 31, 2016
Latest reply on Jan 1, 2017 by kingfish

I've been stuck on the version 16.4.2 display driver for months. I'm getting lots of problems including "thread stuck in device driver" errors followed by my computer rebooting itself, my computer refusing to wake after being put to sleep, and crashes in games and while playing videos. Whenever I try to update the drivers, the log just says "failed" for the display driver. there is no detailed error message in the log.


Graphics card - AMD R9 390 (XFX), 16.4.2 display driver version

Operating System - Windows 8.1 64bit

Monitor -  Dell S2340M 1080p @60hz

Motherboard -  Gigabyte GA-Z97mx Gaming 5(rev.1.0)

CPU - Intel Xeon 1231v3

PSU - EVGA SuperNOVA 850 G2 850w

RAM - 8gb