0 Replies Latest reply on Dec 30, 2016 9:56 AM by cutipauli

    Installing windows update AMD graphics drivers kills my display

    cutipauli

      Hi all,

       

      I got this laptop for christmas and have been installing everything and updating everything to the latest software versions. I've found an issue for myself that when i install the below windows updates i lose total visibility of my screen (turning a dark black colour but not switching off entirely);

       

      Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0 - AMD Radeon(TM) R5 Graphics.

      Advanced Micro Devices - Audio Device - AMD High Definition Audio Device.

      Advanced Micro Devices, Inc. driver update for AMD Radeon R5 Graphics.

       

      Updates_&_Speccy.png

       

      I also have downloaded Crimson ReLive a few times but each time it looks for drivers i get the same issue and end up having to use the AMDCleanInstall Utility while on safe mode to be able to use my Laptop.

       

      Can anyone help me figure out what i should do?

       

      Thanks!