1 Reply Latest reply on Dec 29, 2016 4:48 PM by kingfish

    AMD Display Driver fails to install

    samu-tan
      • Windows 8.1 Desktop
      • AMD R9 200 series

       

      • Intel i5-4590 @ 3.30 GHz
      • 8 GB RAM

       

      I've been trying to install my new display drivers for weeks now, but the install constantly fails. I tried using Display Driver Uninstaller for a clean install, but that did not work. I did use it in safe mode, but it still didn't work.

       

      I really need some help. I don't have any drivers installed now, so I can't watch any 1080p videos without immense lag or play any video games. It used to work perfectly fine before I removed the drivers, but I wanted to update very badly.

       

       

      Install Manager
      Installation Report
      12/29/16 15:50:05

       

      Hardware information
      NameAMD Radeon Graphics
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x67b1
      Vendor ID0x1002
      Class Code0x030000
      Revision ID0x00
      Subsystem ID0x0470
      Subsystem vendor ID0x1043
      Other hardware
      Existing packages
      Packages for install
      AMD Software
      Final Status:Success
      Version of Item:9.0.000.8
      Size:20 Mbytes
      HDMI Audio Driver
      Final Status:Success
      Version of Item:9.0.0.9910
      Size:1 Mbytes
      AMD Display Driver
      Final Status:Fail
      Version of Item:21.19.384.0
      Size:90 Mbytes
      AMD Problem Report Wizard
      Final Status:Success
      Version of Item:9.0.000.4
      Size:20 Mbytes
      ACP Application
      Final Status:Success
      Version of Item:2016.1204.1120.33
      Size:1 Mbytes
      AMD Settings
      Final Status:Success
      Version of Item:2016.1204.1136.20853
      Size:150 Mbytes
      AMD Settings Branding
      Final Status:Success
      Version of Item:1.00.0000
      Size:1 Mbytes

      Other detected devices
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0xaac8
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x00
      Subsystem ID0xaac8
      Subsystem vendor ID0x1043

      Error messages