AnsweredAssumed Answered

AMD Display Driver fails to install

Question asked by samu-tan on Dec 29, 2016
Latest reply on Dec 29, 2016 by kingfish
  • Windows 8.1 Desktop
  • AMD R9 200 series

 

  • Intel i5-4590 @ 3.30 GHz
  • 8 GB RAM

 

I've been trying to install my new display drivers for weeks now, but the install constantly fails. I tried using Display Driver Uninstaller for a clean install, but that did not work. I did use it in safe mode, but it still didn't work.

 

I really need some help. I don't have any drivers installed now, so I can't watch any 1080p videos without immense lag or play any video games. It used to work perfectly fine before I removed the drivers, but I wanted to update very badly.

 

 

Install Manager
Installation Report
12/29/16 15:50:05

 

Hardware information
NameAMD Radeon Graphics
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x67b1
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x0470
Subsystem vendor ID0x1043
Other hardware
Existing packages
Packages for install
AMD Software
Final Status:Success
Version of Item:9.0.000.8
Size:20 Mbytes
HDMI Audio Driver
Final Status:Success
Version of Item:9.0.0.9910
Size:1 Mbytes
AMD Display Driver
Final Status:Fail
Version of Item:21.19.384.0
Size:90 Mbytes
AMD Problem Report Wizard
Final Status:Success
Version of Item:9.0.000.4
Size:20 Mbytes
ACP Application
Final Status:Success
Version of Item:2016.1204.1120.33
Size:1 Mbytes
AMD Settings
Final Status:Success
Version of Item:2016.1204.1136.20853
Size:150 Mbytes
AMD Settings Branding
Final Status:Success
Version of Item:1.00.0000
Size:1 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0xaac8
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xaac8
Subsystem vendor ID0x1043

Error messages

Outcomes