AnsweredAssumed Answered

Driver critical error. (blue screen)

Question asked by ryabovjura on Dec 28, 2016
Latest reply on Dec 28, 2016 by kingfish

Hey, I feel the trouble when using AMD, installed the latest drivers for my hardware from your website on the recommendations of AMD, but there is an unstable fault (not often)

This problem appeared after installing the latest drivers catalyst 15.7.1, reinstalling does not help. Sometimes I get an error that the driver has stopped working, and run the application with OpenGL not possible.


The signature of the problem:

   Event Name the problem: BlueScreen

   OS Version: 6.1.7601.

   Language code: 1049


For more information about this issue:

   BCCode: 119

   BCP1: 0000000000000001

   BCP2: 00000000000002B0

   BCP3: 00000000000002BA

   BCP4: 00000000000002B9

   OS Version: 6_1_7601

   Service Pack: 1_0

   Product: 256_1



The files contain information about this issue:

   C: \ Windows \ Minidump \ 122816-25365-01.dmp

   C: \ Users \ Home \ AppData \ Local \ Temp \ WER-95971-0.sysdata.xml



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If privacy statement is not available in the internet, check out his local version:

   C: \ Windows \ system32 \ ru-RU \ erofflps.txt


  • AMD Graphics Card
    • AMD radeon HD 7660G
  • Desktop or Laptop System
    • laptop Samsung 355V5C-S0N
  • Operating System
    • E.g. Windows 7 64bit
  • Driver version installed
    • E.g. Radeon Software Catalyst 15.7.1
  • Display Devices
    • resolution 1366/768 60ghz
    • AMD A-10 4600M
  • RAM
    • 8 GB