49 Replies Latest reply on Dec 30, 2016 8:37 AM by azazel

    No screen connected to AMD product?

    azazel

      Just got my laptop back from Dell service and did a clean install of Windows 10 so everything should be set to defaults. Downloaded and installed Dell Support Assist to get the latest drivers and installed AMD's autodetect utility to get the latest graphics drivers. After installing drivers restarted my device and checked in Radeon settings if there's any problem. I noticed a message telling me no screens are connected to AMD product. Did I miss something or is there something wrong with my machine?

       

      My specs:

       

      Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz

      Video Card: AMD Radeon R9 M200X Series

      Video Card #2: Intel(R) HD Graphics Family

      RAM : 8.0 GB

      Operating System : Microsoft Windows 10 (build 14393), 64-bit

       

      Can you help me, please?