2 Replies Latest reply on Jan 5, 2017 3:03 PM by ray_m

    Is my graphic card dead?


      Hi, im having this problem :


      I have HP probook 4730s which runs intel graphics and amd. While i was playing game on amd card my notebook froze and i couldnt do anything so i did power shutdown. When i turned onnotebook on it was loading windows and then froze up again. I have tried restoring windows and launching startup and both didnt worked so i end up doing clean reinstall of windows. Now when i try to install graphics drivers for AMD i get black screen with underscore in the upper left right corner. I have tried to do clean reinstall of amd and i tried installing older drivers but it doesnt help. Is my AMD graphics card dead?


      system specs:

      Operating System

         Windows 7 Home Premium 64-bit SP1


         Intel Core i5 2430M @ 2.40GHz 56 °C

         Sandy Bridge 32nm Technology


         4,00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)


         Hewlett-Packard 167C (CPU 1)


         Generic PnP Monitor (1600x900@60Hz)

         Intel HD Graphics 3000 (HP)

         ATI Standard VGA Graphics Adapter (HP)

         CrossFire Disabled


         596GB TOSHIBA MK6476GSX ATA Device (SATA) 40 °C

        Optical Drives

         hp DVD A DS8A5LH ATA Device


         High Definition Audio Device