AnsweredAssumed Answered

Is my graphic card dead?

Question asked by slejdo2 on Dec 26, 2016
Latest reply on Jan 5, 2017 by ray_m

Hi, im having this problem :


I have HP probook 4730s which runs intel graphics and amd. While i was playing game on amd card my notebook froze and i couldnt do anything so i did power shutdown. When i turned onnotebook on it was loading windows and then froze up again. I have tried restoring windows and launching startup and both didnt worked so i end up doing clean reinstall of windows. Now when i try to install graphics drivers for AMD i get black screen with underscore in the upper left right corner. I have tried to do clean reinstall of amd and i tried installing older drivers but it doesnt help. Is my AMD graphics card dead?


system specs:

Operating System

   Windows 7 Home Premium 64-bit SP1


   Intel Core i5 2430M @ 2.40GHz 56 °C

   Sandy Bridge 32nm Technology


   4,00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)


   Hewlett-Packard 167C (CPU 1)


   Generic PnP Monitor (1600x900@60Hz)

   Intel HD Graphics 3000 (HP)

   ATI Standard VGA Graphics Adapter (HP)

   CrossFire Disabled


   596GB TOSHIBA MK6476GSX ATA Device (SATA) 40 °C

  Optical Drives

   hp DVD A DS8A5LH ATA Device


   High Definition Audio Device