9 Replies Latest reply on Jan 7, 2017 7:22 PM by andreluisos

    Lineage II - 16.12.2 driver crashing when opening multiple game instances

    andreluisos

      Describe your system:

      • AMD Graphics Card
        • ASUS RX 480 STRIX 8GB
      • Desktop or Laptop System
        • Desktop
      • Operating System
        • Windows 10 64bit
      • Driver version installed
        • Radeon Software Crimson Edition 16.12.2
      • Display Devices
        • Dell S2340L (HDMI)
        • LG TV 47" (HDMI)
      • Motherboard
        • GIGABYTE H97M-GAMING 3
      • CPU/APU
        • Intel i5 4690k
      • Power Supply Unit  Make, Model & Wattage
        • Corsair CX 500 500W (80 PLUS BRONZE)
      • RAM
        • 16GB

       

      ISSUE

       

      Hi!

       

      I've been playing this game (Lineage II) for years. I was using my iGPU until I got my Radeon card two days ago. It's very common to run up to 3 instances of this game.

       

      However, the newest drivers (16.12.2 or 16.12.1) are crashing few minutes after a second game instance is oppenend. The crashes are so constant that it makes it hard to quit the game. After these crashes, sometimes its even hard to reboot the computer and even the BIOS setup runs laggy.

       

      Then, I decided to install the drivers from the ASUS website. It worked. No more crashes. They provide an old version of the drivers (16, I think). After installation, I decided to update the driver through the AMD Settings. AMD settings gave me two update options: 16.12.1, as recommended; and 16.11.5, as optional. I tried to update to the 16.12.1 version, but it says "The components are already installed". I was able to install the 16.11.5 version, however.

       

      So here I am stuck on an old - but functional - driver. I really wanted to use all the resources from the latest drivers, but I don't know what is going on.

       

      Only the driver 16.5 seems to run stable for me. The 16.6 WHQL drivers from Windows Update seems to be crashing as well on this particular game.

       

       

       

      Thanks!

        • This reply has been hidden. This can happen if the message has been hidden by a moderator, or has been reported as abusive.
        • Re: Lineage II - 16.12.2 driver crashing when opening multiple game instances
          andreluisos

          Today, after a lot of black screens during the game play and driver crashes, the game crashed and I received this error: "Application has been blocked from accessing graphics hardware".

          I'm starting to contact the store I bought the card. AMD could step up and say if it's a driver issue or if I should give up the GPU.

           

          Heres the game crash log:

           

          Version: EP30_Global,BLS,V2110409,64

          BuildDate: Wed Nov 30 06:14:53 2016

           

           

           

          Time: 2017.1.6 22:36:18 [GTick=1871,LGTicks=1737]

          PosCode: 147793:26677:-2205

          ZoneName: Town of Aden

          OS: Windows 10(64) 10.0 (Build: 9200), Service Pack 0.0

          CPU: GenuineIntel  Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz @ 3494 MHz

          RAM: 4095MB RAM

          CPUInfo: 4,4,4,1

          Memory: 387142KB

          Video: Radeon (TM) RX 480 Graphics (0), Direct X is ver 4.9, rev 904

          VideoResources: 196 MB

          MAC: FC-AA-14-FA-7B-B6

          LANG: ENGLISH

          IME: ???

           

           

           

          Error: Failed resetting mode

           

           

           

          History: HandleBigChange <+ DeviceResetFail: 1 <- UD3DRenderDevice::Lock <- UViewport::Lock <- UWindowsViewport::Lock <- UGameEngine::Draw <+ GRenDev = fd9f0000 <- UWindowsViewport::Repaint <- UWindowsClient::Tick <- ClientTick <- UGameEngine::Tick <- UpdateWorld <- CMainLoop::UpdateTheWorld <- MainLoop

           

           

          Another thing I found out: I replaced my i5 4690k with na i3 4130 and I didnt get this issue anymore. I'm not going down to i3, but it was a test and it worked.

          • Re: Lineage II - 16.12.2 driver crashing when opening multiple game instances
            andreluisos

            Here's another information: turned on all the graphics settings on the AMD software and I cant even open the game right now. I get this following game crash when loading it up:

             

            Version: EP30_Global,NLS,V2110409,64

            BuildDate: Wed Nov 30 06:14:53 2016

             

             

             

            Time: 2017.1.7 10:35:29 [GTick=3,LGTicks=1]

            PosCode: 0:0:0

            ZoneName:

            OS: Windows 10(64) 10.0 (Build: 9200), Service Pack 0.0

            CPU: GenuineIntel  Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz @ 3504 MHz

            RAM: 4095MB RAM

            CPUInfo: 4,4,4,0

            Memory: 129774KB

            Video: Radeon (TM) RX 480 Graphics (0), Direct X is ver 4.9, rev 904

            VideoResources: 108 MB

            MAC: FC-AA-14-FA-7B-B6

            LANG: ENGLISH

            IME: ???

             

             

             

            Error:

            History: DrawPrimitiveUP <+ RenDev=fd9f0000 CurrentState=fd9fa1c8 <- DrawLoop <- FD3DRenderInterface::DrawPrimitiveUP <- USpriteEmitter::RenderParticles <+ this=Lobby01.SpriteEmitter142 Owner=Lobby01.Emitter85 <- renderParticles <- AEmitter::Render <- FDynamicActor::Render <+ Emitter Lobby01.Emitter85 <- RenderActor <- RenderDeferredActors <- RenderLevel <- FLevelSceneNode::Render <- FPlayerSceneNode::Render <- SceneNodeRender <- Draw <- UGameEngine::Draw <+ GRenDev = fd9f0000 <- UWindowsViewport::Repaint <- UWindowsClient::Tick <- ClientTick <- UGameEngine::Tick <- UpdateWorld <- CMainLoop::UpdateTheWorld <- MainLoop

             

             

             

            Exception:

            Code [EXCEPTION_READ_VIOLATION  DataAddress:0x000000CC]

            Address [0x650B3F77]

            SegCs [0x0023]

             

             

             

            atiumdag.dll [0x65080000] Offset [0x00033F77]

             

             

             

             

            2.png