0 Replies Latest reply on Dec 24, 2016 9:40 AM by willysonotone

    Black screen when intalling new Sapphire Radeon Nitro Plus RX 480 OC 8GB GDDR5

    willysonotone

      Describe your issue:

      • I had installed on my PC a Sapphire Radeon HD 6870 GPU and I have just got a new Sapphire Radeon Nitro Plus RX 480 OC 8GB GDDR5 GPU.
      • I have removed old drivers and GPU and installed new Sapphire Radeon Nitro Plus RX 480 OC 8GB GDDR5 GPU on my PC.
      • Leds and fans of my new GPU are working ok and I have allready flashed BIOS to last version
      • When I turn my PC on I only see black screen.

       

      This is my system:

       

      • AMD Graphics Card

      o OLD: AMD Radeon HD 6800 Series

      o NEW: Sapphire Radeon Nitro Plus RX 480 OC 8GB GDDR5

      • Laptop System

      • Operating System

      o Microsoft Windows 10 Pro

      • Driver version installed

      • AMD Catalyst 15.7

      • Display Devices

      o Samsung SyncMaster 213T/MagicSyncMaster CX210T [21" LCD] (HSDY401617). DVI-D - HDMI

      • Motherboard

      o Gigabyte GA-X79-UD5

      • CPU/APU

      o QuadCore Intel Core i7-3820, 3700 MHz (37 x 100)

      • Power Supply Unit  Make, Model & Wattage

      • Tacens Valeo Iii 500W RAM

      o Amount of memory installed; 16GB

       

       

      BIOS: AMI EFI

      Version BIOS  F12

       

      Thanks a lot!

       

      Willy