2 Replies Latest reply on Dec 20, 2016 7:34 AM by lodakai

    Need help troubleshooting SMBus Update for AMD FX-6300 w/ AMD Radeon R9 280

    lodakai

      In short.. where can I update The SMBUS update for AMD?  (TSDR? See below )

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      I've been having random system reboots with my PC.  It can happen at any time, however, using Skyrim or Fallout (unmodded) seems to trigger an entire system freeze within 5 minutes.. or a reboot without a BSOD.  It has also happened while trying to create a disk image.. or run disk optimization. I've also had it happen frequently running youtube from chrome. I  get weird horrifying sounds from my speakers when it happens while playing a game or watching a video. 

       

      I've run memtest, changed out the PSU, changed out the HDD, reinstalled windows 10 completely. Updated my bios..  I'm trying to find any way I can to resolve this issue.    That's fine... the problem I am running into now is the step I am on now.

       

      In trying to resolve my problem, I used the microsoft troubleshooter (wushowhide.diagcab) in order to find what devices are screaming for update.  I've resolved all of them except for one.

       

       

      Show or hide updates

       

      Publisher details
      Issues found

      Advanced Micro Devices, Inc - Other hardware - AMD SMBus

      Advanced Micro Devices, Inc - Other hardware - AMD SMBus

       

       

      Hide updates

       

      Completed

       

       

      I've "Fixed" this issue by hiding the update for now.  I don't know how to update this item.   Running the crimson relive software only seems to check my graphic and hdmi drivers.

      Trying to update in device manager tells me this device has the best driver.  Clicking driver details says "No driver files are required or have been loaded for this device"  However it says the driver version is 10.0.14393.0 from microsoft.   

       

      A google search found an AMD SMBUS driver download on driverscape .   But I want to try to avoid 3rd party providers if possible.  I tried running windows update, it says that I am updated.  Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3206632) was the last update provided.

       

      I'm just baffled.. any help provided would be appreciated. 

       

      System details are as follows:

       

       

      GFX Card: MSI Radeon R9 280 3GB

                         - Updated to Crimson ReLive Package 16.12.1 Minimals  

                         Some oddities I don't understand GPUZ reports driver as 21.19.384 (Crimson 16.12.1) But AMD radeon settings report currently installed 16.50.2001-161204a-309270c

       

      Desktop PC:  AMD FX-6300 6 core 3.50 Ghz

                             Mainboard: Gigabyte 970A-UD3P    Bios flashed to version: FC       (a horrifying experience hoping my system did not freeze while trying to flash)

                             Memory: 8 GB   (4 sticks of 2 GB Kingston DDR3)

       

      Everything at stock settings (Set to Auto in bios)

       

      OS:  Windows Home 10 64-Bit  -  Anniversary updated

       

      PSU: Thermaltake TR2 700w Bronze

       

      DISPLAY 1: Samsung Syncmaster PX2370   SET TO: 1920 x 1080  Connected w/ DVI 59 Hertz

      DISPLAY 2: LG Flatron E2350V  SET TO: 1920 x 1080 Connected w/ HDMI  59 Hertz

       

      Any advice?  Thanks in advance.