AnsweredAssumed Answered

Why can't I record gameplay in Windows 10?

Question asked by sean.l.cabahug on Dec 18, 2016
Latest reply on Dec 19, 2016 by hardcoregames™



I'm a bit new to the AMD community, so please excuse any mistakes I make.


Specs (HP Pavilion dm4t-1100 laptop):

  • CPU:
    • Intel Core i5 460M @ 2.53GHz
  • GPUs (I have switchable graphics):
    • Intel HD Graphics

    • 512MB ATI AMD Mobility Radeon HD 5000 Series
  • RAM:
    • 4.00GB Single-Channel DDR3 @ 533MHz (7-7-7-20)
  • Operating System:
    • Windows 10 Pro 64-bit

(thanks speccy)


Back when I still used Windows 8, I used OBS on my laptop to easily record gameplay at 30fps without any problems. However, a few months ago, there was a driver issue in my graphics card that I managed to fix by installing new drivers. I now use Radeon Crimson drivers (ver 16.2.1 according to the System Overview tab) and do not have any problems with it, except that I do not have the ability to record anymore. When I try to record in OBS, all it does is record a black screen with the gameplay audio in the background. I took a look at AMD VCE but saw that my card was incompatible with it, but I tried it anyway. And as usual, it still records a black screen. I tried to change the video adapter in the Video tab of OBS, but all it shows was my Intel HD Graphics card. I now have no idea what to do.


Any help would be appreciated! Thanks!