AnsweredAssumed Answered

windows 10 completely locked up after crimson update installed - how to fix?

Question asked by jtby on Dec 17, 2016
Latest reply on Dec 18, 2016 by jtby

everything was running great on my PC - windows 10 and 2 RX 480 cards.  The notification for crimson update was showing down by my system try for a few days now, so today I clicked it to install the update.  It installed some things... and now my computer is wrecked.  I log into windows, and see the desktop, but it is locked up and frozen. Occasionally I can move the mouse pointer for a few seconds, but then it goes back to being locked up.  I truly wish I never clicked the update button because now my computer is unusable.  I am posting this note from a different computer.

 

Please help! I don't know where to turn or what to do next, but immediately after installing crimson update my computer is hosed.  Any ideas how I can reverse this??

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