AnsweredAssumed Answered

Unable to Successfully Update to 16.12.1

Question asked by symbiotic on Dec 13, 2016
Latest reply on Feb 11, 2017 by nacevedo

Good afternoon,


For the last few days I have been trying without success to update my drivers from 16.11 to 16.12. Whenever I do, the installation seems to go alright, but my screen doesn't flicker (indicating a new driver being installed), and the AMD Software application tells me at the end of the process that 16.12 has been partially installed, or not installed at all. I have since done a Clean Uninstall using the AMD Cleanup Utility, and the software is now failing to detect any driver past my base driver (16.5). It simply shows up as "Local Driver". Here is what I have tried:


Update (3:20pm EST): Running the Automatic detection tool again changes the "Local Driver" message to "Recommended: 16.12".

Update (6:30pm EST): I've successfully upgraded to the previous driver version, 16.11.4, where I will remain until I can manage to find a solution to this.


AMD Crimson ReLive Minimal Setup web.exe (The automatic detection tool)

AMD Crimson ReLive Minimal Setup 64bit.exe (The manual driver I downloaded)

Win 8.1 64bit Radeon Software Crimson ReLive Dec.7.exe (The full version of the above)


Attached, I have also included the error report from my last attempt at installing 16.12.


These are my system specs:

AMD Radeon HD 7770, Desktop

Windows 8.1 64-bit

Current Driver: 16.50.2001, "Partially Installed", Click Here for an image

Asus VS247 1920x1080 @64Hz, non-HDMI

Gigabyte GA-78LMT-S2 Micro ATX AM3+ Motherboard

AMD FX-6100 3.3GHz 6-Core OEM/Tray Processor

Cooler Master i500 500W 80+ Bronze Certified

8GB of RAM