1 Reply Latest reply on Dec 14, 2016 6:33 AM by redfury

    Dell Inspiron shuts down after sleep / hibernate modes

    fricis

      Hi there,

       

      I am having a laptop, Dell Inspiron 5548, with OS Windows 7 64bit. RAM 8gb, video card -  AMD Radeon R7 M265.

      Issue I am facing, is that after putting my computer into sleep or hibernate and trying to wake up - it just freezes with black screen and after few seconds shuts down. When I am disabling video card / driver this problem is gone.

      No error codes are found in diagnostics, I have reinstalled driver few times, checked the power options and so, but without any luck.

       

      Has someone faced this issue as well and reached some result?

      Thanks a lot already before!