1 Reply Latest reply on Dec 13, 2016 1:31 PM by dimitrigio

    16.12.1 Drivers won't install

    dimitrigio

      For some reason I am unable to install the new ReLive driver. I tried using both the AMD driver removal tool as well as DDU to do a clean installation... But unfortunately I always get the message "16.12.1 Drivers were not installed" or "16.12.1 Drivers partially installed. I decided to check the log to see if i can figure out what the problem is. As you can see it's the display driver having difficulties. Now my drivers are stuck at 16.6. Anyways... I have no idea what to do, I've posted this issue on multiple other forums and no one could answer me. Hopefully i can get an answer here.

       

      Graphics Card: R9 390x

      Cpu: Intel i7 4790k

      Ram: 16GB

      OS: Windows 10 64bit

       

       

      Existing packages
      Packages for install
      AMD Software
      Final Status:Success
      Version of Item:9.0.000.8
      Size:20 Mbytes
      HDMI Audio Driver
      Final Status:Success
      Version of Item:10.0.1.00
      Size:1 Mbytes
      AMD Display Driver
      Final Status:Fail
      Version of Item:21.19.384.0
      Size:90 Mbytes
      Application Profiles
      Final Status:Success
      Version of Item:1.00.0000
      Size:2 Mbytes
      AMD Problem Report Wizard
      Final Status:Success
      Version of Item:9.0.000.4
      Size:20 Mbytes
      AMD Settings
      Final Status:Success
      Version of Item:2016.1204.1136.20853
      Size:150 Mbytes
      AMD Settings Branding
      Final Status:Success
      Version of Item:1.00.0000
      Size:1 Mbytes

      Other detected devices
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0xaac8
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x00
      Subsystem ID0xaac8
      Subsystem vendor ID0x1462

      Error messages
      Package Manager The installation failed.
      Package Manager The installation failed.