AnsweredAssumed Answered

16.12.1 Drivers won't install

Question asked by dimitrigio on Dec 13, 2016

For some reason I am unable to install the new ReLive driver. I tried using both the AMD driver removal tool as well as DDU to do a clean installation... But unfortunately I always get the message "16.12.1 Drivers were not installed" or "16.12.1 Drivers partially installed. I decided to check the log to see if i can figure out what the problem is. As you can see it's the display driver having difficulties. Now my drivers are stuck at 16.6. Anyways... I have no idea what to do, I've posted this issue on multiple other forums and no one could answer me. Hopefully i can get an answer here.

 

Graphics Card: R9 390x

Cpu: Intel i7 4790k

Ram: 16GB

OS: Windows 10 64bit

 

 

Existing packages
Packages for install
AMD Software
Final Status:Success
Version of Item:9.0.000.8
Size:20 Mbytes
HDMI Audio Driver
Final Status:Success
Version of Item:10.0.1.00
Size:1 Mbytes
AMD Display Driver
Final Status:Fail
Version of Item:21.19.384.0
Size:90 Mbytes
Application Profiles
Final Status:Success
Version of Item:1.00.0000
Size:2 Mbytes
AMD Problem Report Wizard
Final Status:Success
Version of Item:9.0.000.4
Size:20 Mbytes
AMD Settings
Final Status:Success
Version of Item:2016.1204.1136.20853
Size:150 Mbytes
AMD Settings Branding
Final Status:Success
Version of Item:1.00.0000
Size:1 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0xaac8
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xaac8
Subsystem vendor ID0x1462

Error messages
Package Manager The installation failed.
Package Manager The installation failed.

Outcomes