0 Replies Latest reply on Dec 10, 2016 8:55 PM by kikke

    Unknow Devices - AMDAS4 is missing

    kikke

      Hello

       

       

      After updating my laptop to Windows 10 from Windows 8.1 in the Device Manager appears in the Other Devices one called Unknow Device, with error 28 "The device drivers are not installed" and in the events it appears that it is AMDAS4, AMDAS.inf and Oem103.inf

      How do I remove this error? Already probe reinstalling Radeon Software and nothing, in the page of drivers of HP there are no drivers for the chipset

       

      My laptop has an HP 15 g039wm with an APU AMD A8 6410 with Radeon R5, when I had Win8.1 I used Radeon Software 16.9.2 after upgrading to Win10 install Radeon Software 16.12.1

      Data:

      ACPI \ ASD0001 \ 2 & DABA3FF & 3

       

      The ACPI \ ASD0001 \ 2 & daba3ff & 3 device was configured.

       

      Driver Name: oem103.inf

      Class GUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}

      Date of the controller: 10/24/2013

      The ACPI \ ASD0001 \ 2 & daba3ff & 3 device

      was initiated.

       

      Driver Name: oem103.inf

      Class GUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}

      Service: AmdAS4

      The driver installation has completed the amdas4.inf_amd64_4c00b1d13f656ffb \ amdas4.inf driver installation process for the device instance identifier ACPI \ ASD0001 \ 2 & DABA3FF & 3 with the following status: 0x0.

       

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      Sorry for my english