3 Replies Latest reply on Dec 12, 2016 10:17 AM by amnesy

    Computer freeze with pink vertical lines

    amnesy

      Greetings,

       

      Since yesterday my computer froze three times, twice while playing Overwatch, once with World of Warcraft. It freezes instantly and the screen shows pink vertical lines : http://i.imgur.com/h5jRUde.jpg It looks a lot like this post https://community.amd.com/message/2655797.

       

      The games are up to date and are running at 1920x1200. I don't think that the computer was overheating since it crashed 5min after launching a game today, but I cannot be 100% sure.

       

      When forcing the reboot the computer is having trouble to boot (failing 2 or 3 times before being able to display something).

       

      I just uninstalled the driver entirely before doing a fresh install again. No freeze thus far, but I will wait a little bit more.

       

      I guess that the problem comes from the graphic card, is there a way to be sure? I don't want to spend a lot of money in a new card if the problem is elsewhere. I do not have another card here to test.

       

      Thank you for your help!

       

      • AMD Graphics Card : Sapphire HD7970 3Go
      • Desktop or Laptop System : Desktop
      • Operating System : Windows 10 64bits
      • Driver version installed : 16.11.5
      • Display Devices : ASUS PA248Q 24" 1920x1200 60Hz DVI
      • Motherboard : ASUS P9X79
      • CPU/APU : Intel Core i7 3820 3.6 GHz
      • Power Supply Unit  Make, Model & Wattage : Seasonic G-650 80Plus Gold 650 W
      • RAM : 2x G.Skill 4 Go PC15000 CAS 9