My Radeon R9 380 is identified as "200-series" card on windows 10. Crimson installer also downloads and installs drivers for 200-series. How can I solve the problem?
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Make sure your win10 have all possible updates
1.Uninstall all AMD software and clean your system in safe mode Clean Install AMD Graphics Drivers
2.Use HWinfo64(main window), AIDA64 or GPU-Z to check your GPU name.
3.Install the latest driver 16.11.5
Thanks. Will try it and see if this fixes the issue.
Just went through all the steps (and even ran DISM/SFC beforehand), and crimson still installed drivers for 200-series! HWinfo64 scan identified it as Radeon R9 380 though...
What's truly bizarre is that after this I tried installing an older version of Crimson (16.1.1). It still installed 200-series drivers, but then Windows prompted me to update my drivers and finally identified my card as R9 380 in device manager. I then updated Crimson again - and my card changed to 200-series in device manager once more. No idea what to do with this.
AMD has serious issues with hardware detection this year. But R9 380/380X and R9 285 have the same architecture and maybe it doesn't matter how card is detected in software, if you have no other issues. If you don't need latest AMD driver, you may stay on that, what win10 installs(16.9.2 i think, and it is quite new)
I suggest you to fill this request AMD Issue Reporting Form
Maybe amdmatt can tell you more about this issue.
Thanks. I will definitely fill in the reporting form...
Driver supplied by Windows is from 2015, so I maybe I'll just install the latest AMD driver and have to deal with it being "200 series". I don't detect any performance issues otherwise, but I haven't run any benchmark tests to confirm. I actually checked which cards suit for a 300 series driver, and strangely enough R9 380 is not on it! So maybe because of the same architecture they are assigned a 200 series driver... Weird in any case.
It is well known practice of re-branding. Old hardware sold like brand new.But your card has quite new architecture and has full support of DX12 and Vulkan
It cannot be named as old
My HD 7870 has been rebadged a few times. Means my card has good driver support for a few more years to come.
I can confirm that as of Windows 10 build 1703 with KB 4016251 and KB4016252 installed, the R9-380 definitely is listed as R9 200 series video board. Using HWInfo64 I can see specifically the Tul R9 380 is shown, but Video Chipset is R9 285. I have had no end of grief with Windows wanting to add a driver listed as R9 380 and then things get all bollixed up. I have gone through no less than eight (8) driver uninstalls and re-installs to get a stable display that is not updated and crashes my display. I am also using the latest 17.4.1-Apr-3 driver package from AMD.
I can't believe this is ongoing for over a year+ and this card issue STILL IS NOT FIXED. My dual card is identified the same way and nothing I have tried, including all the above rectifies the situation. The second card is always identified in Win10 as an R9 200 series, along with every benchmarking software and 3rd party addon as well, they all identify it as an R9 200 series card, and both my cards are identical R9 380.
Try reading this > Radeon R530 showing up as R7 M440 after software Upgrade - Dual Graphics Laptop
What do you not understand?
AMD Radeon R9 380 review: The best $200 graphics card you can buy for 1080p gaming | PCWorld
First revealed at E3, the Radeon R9 380’s “Tonga” graphics processor is the same one found in the R9 285, which first launched in August 2014. But don’t let the rehashed GPU dissuade you: The Radeon R9 380 is loaded with support for AMD’s newest features
I do not understand your reply. We are not talking about laptop video here. To date, still dual R9 380 cards, except windows id's the 2nd one as R9 200. Latest AMD drivers are no help. The AMD drivers identify the second card as R9 200 as well, so even AMD doesn't know their own stuff. 2 months ago I totally rebuilt my Win10 rig and had a fresh install of windows. No previous drivers, but yet, there seems to be no getting around the R9 380 dual configuration naming the second board an R9 200. I really don't care what it is called, the main problem I have it that it doesn't seem to make much use of the dual card setup, as the second card does not seem to do much if anything in games.
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