I can't find the option to enable my secondary graphics card. How can I turn on disabled hardware in crimson?
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Go to Radeon settings>Gaming>Global and turn Crossfire ON
You may also try to uninstall all AMD software and clean your system in safe mode Clean Install AMD Graphics Drivers and reinstall latest driver 16.11.5
Show me a picture from your device manager (open video adapters).
I can't find anything that says turn crossfire on in the gaming/global settings
Here's a screen shot of the device manager/ video adapters
This is currently a clean install of the 16.11.5 Hotfix nov(25)
Try to uninstall and clean all again.Then disable in device manager one of your video adapters (lower one). And install 16.11.5
After reboot enable second video adapter and reboot. Check what you received this time.
I need your laptop full name. See on bottom side of your laptop
My laptop is an alienware 18
service tag 499QD12
Deploy date 2014/may/19
I will get back to you with the results as soon as I have time preform the actions you suggested.
Maybe it will not be needed, but search for this information(see below):
Unfortunately I don't have the sticker any more.
For this product there are no Product No or Serial No. Instead it has Service Tag: 499QD12 and Express Service Code: 9267671414
I could look up the info if you told me what exactly do you need the sticker for. Also I'm sorry if I come through a bit rude. Honestly I thought I was just too dumb to find the switch that turns on the disabled graphics card and it can be enabled in less then 10 seconds. As an AMD fan I've never imagined that AMD would publish an utterly, completely broken driver that can't support a factory default card setup that is merely 2 years old and needs a pro tweaker to make factory default setup work properly. Unbelievable.
You may try this driver from DELL for win 10 X64
If you have win 8.1 X64 try this driver
I'm using windows 7 but I'll give both a try.
Just tried the dell default driver after using DDU. No luck. Also the menu is now missing the crossfire option too.
Not sure if it matters but now the damn thing shows my graphics card correctly.
redfury wrote: Try to uninstall and clean all again.Then disable in device manager one of your video adapters (lower one). And install 16.11.5After reboot enable second video adapter and reboot. Check what you received this time.
I've tried these steps but it doesn't work. Installing the 16.11.5 driver automatically brings the card I've disabled in the device manager back online. In the device manager it's already enabled after reboot yet in crimson it's still disabled.
It is for Win7 .Note that old DELL drivers have different design and crossfire switch is in different place than in Crimson drivers.
Use GPU-Z to check crossfire status.
GPU-Z also says it's disabled.
It is something wrong with your system.I suggest you three options:
1.That new driver choose custom install>clean install
2.Reinstall your OS (try win 8.1 if you can)
3. Use my previous instruction (06.12.2016 20:34) but physically remove second card from laptop for this operation.It sounds awful but it can resolve this problem.
Thanks for the help but I don't think I'll have time for this any time soon. I've already installed an additional HDD and some RAM but I didn't see any other conventional means to further disassemble the laptop to access the graphics card. However let's suggest I manage to break free one of my graphics card, what should I do next?
You need to remove second card only for driver update process. After that you may return it. But try it if others options are impossible or have no success.
In GPU-Z switch to second card and make a picture. I want to see it.
The problem with windows 8, 8.1 and 10 is that I use dial-up internet and they don't support the dial at all. Never the less here are both of my cards. As I said they are still in factory default setup.
Are you sure about dial-up internet and Win8.1/10? How to setup a dial up connection in Microsoft Windows 8 - YouTube Windows 8 Dial Up Connection
It is quite strange that your card have different core frequencies. Try to set both cards in overdrive (Radeon settings>global) to same value 900 or 950
I appreciate you are trying to help and I understand that we are running out of options here but yes I'm sure. Just because it has a dial function it doesn't mean it's supported. You probably never had to use dial up internet or isdn, you should be glad, but it loses connection at least once a day to refresh IP if everything works fine, which most of the time doesn't so you'll need to redial all the time like 5 times a day. Windows 8 and above doesn't have any automated redial which is specially annoying when you want to download/upload or torrent something overnight. And no I'm not going to use 3rd party redial progs because they crash my system every hour. I've tried it. Plus I'm using AD-HOC all the time which function has been removed from later windows systems and only accessible via CMD.
tl;dr: the OS is not negotiable.
Meanwhile, there's no option as overdrive in CCC. I'm assuming I need to clean install crimson again? Just want to make sure before I needlessly waste time installing drivers back and forth.
In 16.12.1 Overdrive was replaced by WattMan with extended functionality (can be found at same place).
I don't understand. Is overdrive/wattman in Catalyst Control Center or in Crimson? Because my last action was to install the Dell version of AMD graphics driver which is Catalyst, and I can't find such thing as overdrive or wattman.
I don't remember where overdrive is in catalyst.Maybe DELL drivers don't contain this feature. Something wrong is in your system and absent functionality in drivers is not a big surprise in your case.
You may try that new driver choose custom install>clean install
Ok. I'll try this driver, do a clean install with DDU and see if I can find an option to tweak the processor clock to match each other.
Ok, I did the following:
I've clean installed Crimson 16.40, went to gaming>global>overdrive> set gpu clock to 950> apply. It did nothing. One is still 950 the other is still 900. I've tried to set it to 900 and apply. Still nothing. I've tried rebooting after each change and without rebooting, nothing. I checked GPU-Z but still nothing. One is 900 other is 950 no matter what I do.
I don't think that different clocks of your GPUs is a big problem. It strange nothing more.Crossfire can work in such conditions.
But AMD software cannot get full access to your hardware for some reasons.
You may try 16.12.1 or reinstall your OS...
No thanks. I'm sorry I've wasted your time but I'm sick and tired of all this installing/uninstalling. I'll just flip both AMD and Dell a bird or two and give up fixing this cursed graphic driver. I give up. To hell with AMD and Dell. I'm getting Nvidia for my next laptop. $2500 and hours of tweeking wasted on a piece of garbage that was broken by factory default. By the way your link leads to a blank page.
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