2 Replies Latest reply on Dec 1, 2016 2:38 PM by kingfish

    Screen goes black then resets to old drivers

    cjhlaos

      Hi there,

       

      My first issue with my newish gaming PC with a RX480 installed and I can't figure it out.

       

      So I downloaded the newest driver a couple of days ago (16.11.5) and installed no problem and used them for the last 48 hours or so with no issues until recently. The screen suddenly went black for a few seconds and then came back, my desktop icons were all over the place and I guessed something had changed so I had a look at the driver version in display settings and it seems to have 'reset' to (21.19.137.1) with a date of 16/09/2016.

       

      The Radeon settings has also crashed at the same time.

       

      This has happened twice now.

       

      Does anyone know what is going on? Could it be that windows does not like this version or something!? - please help.

       

      With regards,

       

      Chris