9 Replies Latest reply on Dec 3, 2016 11:39 AM by redfury

    Sapphire R9 380 crashed and disappered

    gaboros

      Hello!

       

      In the middle of August I brought a brand new PC with a Sapphire Radeon R9 380 4GB GDDR5. I don't have any performance or overheating problem with it, nor freezing or artifacting and the card was not overclocked. But today morning my PC suddenly shutdown after 10 minutes of playing and started again after 1-2 seconds. But my monitor didn't get signal from the card. The integrated card is working, and device manager show the R9 as disconnected. Seems like the the card not start at all, not even the fans spin up. Is there a solution for this or the card is faulty and died all of a sudden without any warning after 3 months?

       

      My full spec:
      HDD: Toshiba 2TB 7200 RPM 64MB
      SSD: Kingstone UV400 120 GB
      PSU: Kolink KL-600W 80+ Bronz
      GPU: Sapphire Radeon R9 380 4GB GDDR5
      Motherboard: MSI B150M Night Elf
      CPU: Intel Core i5-6500
      Memory: Kingston HyperX Fury 8GB 2133MHz DDR4