AnsweredAssumed Answered

Display freezes HD 8400 (A6-5200) Win10+Win7

Question asked by droesch on Nov 20, 2016
Latest reply on Nov 22, 2016 by droesch

Hey Guys,

i've a problem with my HD 8400 drivers. The display of my laptop freezes after installing any graphics driver of amd. It occurs firstly after an Win10 update 2 weeks ago. I thougt to fix the problem by downgrading to Win7. Everything was fine with the standard VGA driver from Microsoft. Yesterday i noticed that the HDMI Port and so on doesnt work, so i installed again the graphics driver and got the same problem again. The Laptop instantly starts freezing by booting into windows.


Can you suggest, if it is just a driver problem or maybe a hardware fault?