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This version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program.

Question asked by dreag on Nov 17, 2016
Latest reply on Nov 17, 2016 by redfury

One of the users in my work seems to keep getting this error. It is a machine that runs on windows 7 64-bit. I understand this is probably really simply due to someone installing 32-bit maybe but how will i resolve this? This error message is from the AMD sapphire Firepro although i don't know what model.