AnsweredAssumed Answered

Video card randomly stopped working, laptop VIDEO_FAILURE

Question asked by ducktor on Nov 15, 2016
Latest reply on Nov 18, 2016 by amdmatt

So, i was playing League of legends on my Sony Vaio Laptop, then the video started looking all red.

tried to restart the application, worked for a few seconds, then it crashed another time.

its almost 5 days that im trying to fix, i've tried to


1)Clean driver install with using DDU

2) Trying Different version of drivers

3) Disabling Fast Boot in Windows

4) Fresh installing Windows

5) tried also to install Ubuntu


GPU is mad Radeon 7500/7600M

i dont really remember whats the last driver in use, it just updated itself

Windows was in UEFI, now i'm woorking with the "basic Microsoft video card" in a pretty low resolution

never overcloacked


i've seen some people with the same problems, but i couldn't resolve mine. I'm scared that my video card may be broken or something.


DXDIAG is attached