AnsweredAssumed Answered

Fps problems in Elder Scrolls Online

Question asked by maxos on Nov 14, 2016
Latest reply on Nov 17, 2016 by grizlod®

Hello everyone!

 

I decided to post this question here because I have no other alternative.

I am aware that this is probably a problem with the game itself not with my graphics card. However Elder Scrolls Online customers support is 100% useless (yeah the legends are true).

 

I bought my Radeon RX 470 GAMING 8 GB (MSI) about 2 months ago. Let me say right now I am more than happy with it. The graphics card is simply awesome. The fps boost is amazing compared to my olg GTX 560ti. However, in every game I gained an insane amount of fps, even with my old AMD Phenom II x4 840 3.2 Ghz (waiting for AMD Zen), however in Elder Scrolls Online I suffer from terrible performance. I actually have less fps than I had before. In hub cities i have around 25 fps, where before I had 30 to 35, in Wrothgar a dlc area, every time I teleport around the map (quick travel) I lose about 5 fps with each teleport, in trials (12 man raids) I start with 60 fps and end up with 15 to 20 fps, in some dlc dungeons every single time just before the third boss (in all 4 dlc dungeons) my fps goes from 60 to 25. Outside town I have mostly steady fps, around 60, but from time to time fps drops down to 10 for a few seconds and then goes back up to 60.

 

I know that you guys will say that my CPU is probably bottlenecking, but that is not the case. The game is not using even 50% of my processor, and around 20 to 30% of my graphics card. Keep in mind that I've tested games such as The Witcher 3, where I have 50 to 60 fps outside of big towns and 35 to 40 in big towns, on high settings. The Technomancer has solid fps on highest settings, ranging from 40 to 60, I've tried online games like Guild Wars 2, Rift, different mobas, Online shooters like Warface and Ghost in the shell, all of them are working perfectly.

 

The game was installed on a fresh copy of windows 7, fresh crimson drivers, I've even tried reinstalling the drivers, I've sent dxdiag, tracert, and every other report on my pc and internet to the customers service, everything checked out fine, I've tried disabling all non windows programs on startup. I've tried all tweeks I found on the internet. I am playing with high textures, medium shadows, low reflections, range of view on 50, particles on lowest (same settings I had on my GTX 560ti). I started tinkering with the game settings and I brought them down to the lowest possible. Same fps (maybe 5 fps more in trials), to the highest, again same fps. I've tried both 32 bit and 64 bit clients. I've opened all ports on my router. I've have tried so many things by now I don't even remember them all. Once I logged in and I had 40 fps in hub cities which was amazing, I logged out and came back after 20 minutes my fps went back to 25 t 28. My temperatures are normal. Graphics card is never above 60, and my processor never above 50.

I really don't know what else to do.

If anyone can help me or at least point out a problem or give a suggestion I would be extremely grateful.

 

My rig is:

AMD Phenom II X4 840 3.2 Ghz

10 Gb DDR 3 RAM

RX 470 8 GB Vram

MSI 870A-G54 Motherboard

Raidmax Scorpio 750w

 

PS: A guild mate has the same problem with a 10 times stronger pc than mine. Here is his rig:

i7 6700k

R9 295 Hydra

24 Gb DDR4 RAM

Asus z170 pro gaming

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