AnsweredAssumed Answered

Screen banding issues on Prime video player

Question asked by alcala94131 on Nov 12, 2016
Latest reply on Nov 14, 2016 by janagewen

Dell XPS 8500,Win 10 Pro

AMD Radeon RX 470, Radeon Crimson 16.11.3

BenQ XL2720Z

Issue occurs on Edge, Chrome, Vivaldi, and IE 11

Prior to upgrading from a AMD Radeon HD7570, I had no issues with video playback.

I upgraded to the Radeon RX470, and am now experiencing white banding across the screen during playback. This is manifested as white bands that extend across the screen, that shift position during playback (i.e., they move, usually starting at the bottom and move, apparently randomly, throughout the screen).

This happens in any browser I use (Chrome, Edge, IE 11, Vivaldi), and appears whether through auto or SD settings.

Looked around user forums, but not seeing anything about this, have also posted on Amazon forums.

Has anyone experienced anything like this? Thanks in advance for your assistance.