AnsweredAssumed Answered

Newest AMD Driver Update Causes Battery to Not Charge (Windows 10, 64 Bit)

Question asked by fireking100489 on Nov 13, 2016
Latest reply on Nov 15, 2016 by jakslap

Hello, all. So, I recently updated my Dell Inspiron M5040's AMD Drivers and now, my battery is not charging. I checked the BiOS and there's a new setting called "PowerNow" or something similar to it. I was wondering if there was a way to roll back my drivers as I believe this is the issue (as I've never had any previous issues with my laptop battery before.)


I would appreciate any help or advice. However, I have tried to uninstall and reinstall the battery using Device Manager and all of that and nothing's working. It's either the new AMD update or my battery's toast (which I hope it isn't!)



Laptop specs:

Manufacturer: Dell

Family: Inspiron

Model: M5040

GPU: AMD 6310 HD

CPU: AMD E3500