10 Replies Latest reply on Nov 15, 2016 4:14 PM by jakslap

    Newest AMD Driver Update Causes Battery to Not Charge (Windows 10, 64 Bit)

    fireking100489

      Hello, all. So, I recently updated my Dell Inspiron M5040's AMD Drivers and now, my battery is not charging. I checked the BiOS and there's a new setting called "PowerNow" or something similar to it. I was wondering if there was a way to roll back my drivers as I believe this is the issue (as I've never had any previous issues with my laptop battery before.)

       

      I would appreciate any help or advice. However, I have tried to uninstall and reinstall the battery using Device Manager and all of that and nothing's working. It's either the new AMD update or my battery's toast (which I hope it isn't!)

       

       

      Laptop specs:

      Manufacturer: Dell

      Family: Inspiron

      Model: M5040

      GPU: AMD 6310 HD

      CPU: AMD E3500