AnsweredAssumed Answered

Radeon setting problems

Question asked by jedi45 on Nov 12, 2016
Latest reply on Nov 13, 2016 by goodplay

Hi there,

I have a problem with crashing Radeon settings which crashes straight away after launching windows. I have AMD Radeon R9 200, before I updated my driver everything was ok. After I tried to remove my driver with display driver uninstaller. One of the problems for example when I try to launch GTA 5, it doesn't launch. However if you disable video card and try using motherboard video it works.

Here is what they show

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: RadeonSettings.exe

  Application Version: 10.1.1.1648

  Application Timestamp: 58058746

  Fault Module Name: atidxx64.dll

  Fault Module Version: 21.19.155.4

  Fault Module Timestamp: 580581f5

  Exception Code: c000001d

  Exception Offset: 0000000000623291

  OS Version: 6.1.7600.2.0.0.256.1

  Locale ID: 1049

  Additional Information 1: b6d5

  Additional Information 2: b6d5f87691691173e01b5a88477c34f7

  Additional Information 3: d317

  Additional Information 4: d317fec269a3dac644e78423baf6f1c0

I've tried reinstalling Drivers but it doesn't work.

My machine is

Describe your system:

  • AMD Graphics Card
    • AMD R9 200
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 7 64-bit
  • Driver version installed
    • Radeon Software Crimson Edition 16.10.2
  • Display Devices
    • CMV M'17
  • Motherboard
    • Asus B85-HD3
  • CPU/APUŠ¤
    • Core i7-4700
  • RAM
    • 8GB

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