2 Replies Latest reply on Nov 10, 2016 1:14 AM by alever

    Problem with videocard drivers on Dell Inspiron 5721 Win 10

    alever

      Hello.

      I've installed Win 10 on my laptop (Dell Inspiron 5721) and i have a problem with videocard (AMD HD 8730M). Before new Win, i had Win 7 and i had video drivers installed. Now i can't do this. I've downloaded drivers from dell's site (http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-17r-5721/drivers/advanced). I was installing drivers with AC adaptor plugged in. When i'm installing driver from dell site, it freezes on install tab. (I've waited for more than 15 mins). When i try to install from amd website, i choose drivers from AMD Radeon™ R9 M200, R7 M200, R5 M200, HD 8500M - HD 8900M, and HD 7700M - HD 7900M Series for Win 10 it propose me to install only Setup Manager (20 mb) and it was installed successfully. When i had win 7, i have drivers installed and everything was good, now i even can't see AMD 8730M in Device Manager. Also i tried different windows. And on the AMD Community site I can see that it's very popular problem (1. https://community.amd.com/message/2672231 2. https://community.amd.com/message/2664340 3. https://community.amd.com/message/2751149) Can it be fixed?

      Thanks.