1 Reply Latest reply on Nov 6, 2016 6:19 PM by kingfish

    error durring installation

    dr1zzt05

      I am getting an error during installation of catalyst control, Uninstalled the old drivers deleted files restarted computer, My error log says this any help will be really appreciated.

       

      <?xml version="1.0"?>

      <?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>

      <monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">

        <general>

          <cmdline>-UI </cmdline>

          <time>11/06/16 15:51:48</time>

          <action>install</action>

          <download></download>

        </general>

        <dcm>

          <primary>

           <name>AMD Radeon (TM) R9 380 Series</name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0x6938</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0x9385</ssid>

           <ssvid>0x1682</ssvid>

           <classcode>0x030000</classcode>

           <revisionid>0xf1</revisionid>

          </primary>

          <device>

           <name></name>

           <manufacture>Advanced Micro Devices, Inc.</manufacture>

           <chiptype></chiptype>

           <chipid>0xaad8</chipid>

           <vendorid>0x1002</vendorid>

           <ssid>0xaad8</ssid>

           <ssvid>0x1682</ssvid>

           <classcode>0x040300</classcode>

           <revisionid>0x00</revisionid>

          </device>

        </dcm>

        <exist>

      <package>

          <description>AMD Install Manager</description>

          <result></result>

          <version>9.0.000.4</version>

          <size>20 </size>

      </package>

      <package>

          <description>VulkanRT</description>

          <result></result>

          <version>1.0.17.0</version>

          <size>9 </size>

      </package>

        </exist>

        <install>

      <package>

          <description>AMD Install Manager</description>

          <result>Fail</result>

          <version>9.0.000.4</version>

          <size>20 </size>

      </package>

      <package>

          <description>AMD Display Driver</description>

          <result>Succeed</result>

          <version>21.19.160.512</version>

          <size>90 </size>

      </package>

      <package>

          <description>Application Profiles</description>

          <result>Succeed</result>

          <version>1.00.0000</version>

          <size>2 </size>

      </package>

      <package>

          <description>HDMI Audio Driver</description>

          <result>Succeed</result>

          <version>10.0.1.00</version>

          <size>1 </size>

      </package>

      <package>

          <description>AMD Settings</description>

          <result>Succeed</result>

          <version>2016.1103.2042.35450</version>

          <size>150 </size>

      </package>

      <package>

          <description>AMD Settings Branding</description>

          <result>Fail</result>

          <version>1.00.0000</version>

          <size>1 </size>

      </package>

        </install>

        <uninstall>

        </uninstall>

        <downloaded>

        </downloaded>

        <resource>

          <hwinfo>Hardware information</hwinfo>

          <existpkg>Existing packages</existpkg>

          <pkg2inst>Packages for install</pkg2inst>

          <pkg2uninst>Packages for uninstall</pkg2uninst>

          <otherdev>Other detected devices</otherdev>

          <errmsg>Error messages</errmsg>

          <name>Name</name>

          <manufacture>Manufacturer</manufacture>

          <chiptype>Chip type</chiptype>

          <chipid>Device ID</chipid>

          <otherhw>Other hardware</otherhw>

          <DownloadFailed>Download Failed</DownloadFailed>

          <succeed>Success</succeed>

          <fail>Fail</fail>

          <vendorid>Vendor ID</vendorid>

          <classcode>Class Code</classcode>

          <revisionid>Revision ID</revisionid>

          <ssid>Subsystem ID</ssid>

          <ssvid>Subsystem vendor ID</ssvid>

          <header1>Install Manager</header1>

          <header2>Installation Report</header2>

          <finalstatus>Final Status:</finalstatus>

          <versionofitem>Version of Item:</versionofitem>

          <size>Size:</size>

          <bytes>Mbytes</bytes>

        </resource>

        <error><msg>Application Install: install package failure!</msg></error>  <error><msg>Application Install: install source package not found</msg></error></monetreport>