AnsweredAssumed Answered

Installation of the latest AMD graphics driver fails repeatedly on my machine

Question asked by feline1 on Nov 5, 2016
Latest reply on Nov 7, 2016 by feline1

Hi, wonder if anyone has any suggestions to solve this problem.
My 'Radeon Control Centre' keeps inviting me to install the new 21.19.137.1 driver, but it fails every time, same message in the log file that's produced.

AMD Display Driver

Final Status:Fail
Version of Item:21.19.137.1
Size:90 Mbytes

 

Error messages
Driver Install: the installation failed


The installation also fails if I go to the AMD website, and run the 'find the latest driver' tool.

And thirdly Microsoft's system updates have been trying to install it for me, and *that* has been failing.

A triple fail whammy

It has been doing this for several weeks, I've probably tried it at least half a dozen times in that period, never worked yet, finally I got irritated enough to seek out a support forum.

 

 

My system details, should they have any bearing on this...

AMD Graphics Card: Radeon R7 200 Series

Desktop PC running the latest Windows 10 64bit (v1607 build 14393.351)

Current graphics driver: radeon 16.7.3

My monitor is a Samsung SyncMaster 2433 1920x1200 60Hz on a DVI connection

Motherboard is Gigabyte X58A-UD3R, CPU is an Intel Core i7 X980 3.33GHz hexacore, 

I've got 6GB of RAM

 

For what it's worth, I've had this graphics had in my machine for years, and the driver updates have always worked fine until this one.

 

Oh and I also tried the tip of "Empty the folder C:/AMD of all previous drivers" but that made no difference whatsoever.

 

Cheers

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