1 960GB SSD
16 Gigs ram
problem: Did a System Restore (complete delete). Reinstalled windows 10 64b and all went well. The problem happened when I installed the updates that had to happen after the initial install. All was going well with the big install then 2 installs from AMD came up and they tried installing themselves on the Laptop but they would not update. Those were the last 2 updates to be made. I could see int he log, installed complete and incomplete for both but in the end it was complete. I rebooted the laptop and bam the problem happened. It goes to DESKTOP and not even one second goes by, it reloads or tries to find something to fix itself with. I have contacted Lenovo and they reinstalled the driver through AMD *uninstall drivers and install new driver. to fix this issue. this is what I am doing so far. I go in SAFEMODE, go into device Manager and disable the R6 card. I can then reboot the computer and the computer works ok and I can use the internet and all. BUT THE fact remains that the R6 is disabled. IF I enable the R6, all is good but when I do a reboot, SAME ISSUE arrives.(LOOP)
Yesterday I had somehow update the R6 and it worked I guess cause it was not doing the loop but tonight somehow the auto-upgrade (even tho I told it to not upgrade non microsoft products must have come up and the laptop is looping again. At this point in time it is disabled. I am at the mercy of you AMD Gods. Please help and sorry for all the info.
Re-enable the R6.
Try following the troubleshooting steps linked in the document below, using DDU to remove your current AMD drivers and then updating to Crimson 16.9.2 from this link. APU