AnsweredAssumed Answered

AMD 10-5745 APU (Radeon 8610G Integrated + 8500M Discrete)

Question asked by p7844 on Nov 5, 2016
Latest reply on Nov 6, 2016 by p7844

Recently installed new HDD. Laptop has AMD 10-5745 APU with Integrated HD 8610G + 8500M Discrete GPU.  I am running windows 8.1(64) on a Toshiba Satellite S50 D-A.  I had issues with the discrete unit in the past.  I recently reapplied thermal paste and cleaned the fan.


I am having issues installing the Drivers for the 8610G.  Freqently get error messages on start up saying the AMD driver is not installed.  Also errors in device manager.  Thee 8500M is no where to be found in device manager.  There are however, two entries under ''Other Devices''.  They both say ''Video Controler.  Both have the same readout: PCI bus 1, device 0, function 0.


     This is the event history for the devices at this location:

          Device PCI\VEN_1002&DEV_6780&SUBSYS_67801002&REV_00\4&5528892&0&0010 was configured.


Is my discrete gpu fried?  If so, what can I do about the issues with the integrated graphics, this device is intermittently functioning normally.


SO far I have used the driver identifyer on AMDs site to installed the APU drivers, and graphics drivers.  Then I tried manully installing the drivers.  And I have just installed the chipset drivers.  What else can be done?


Many Thanks