8 Replies Latest reply on Nov 6, 2016 1:20 AM by ylvar1988



      Hi community,


      please excuse mr for my bad englisch.


      First my System:

      CPU Intel i7 4790K

      ASUS z97-a Mainboard

      Sapphire AMD Radeon R9 290X Tri-x

      Windows 10 64 bit


      I have the following big Problem:


      Since at the beginning of this year i get sporadically bluescreens on my Windows 10 Computer with the "THREAD_STUCK_IN_DEVICE_DRIVER" error message.

      This Problem has appeared after an update of windows 10. I dont know wich update it was exactly but in my opinion it isnt necessary because i have done a lot of new installations of windows 10 to solve this issue without success.

      For your information i have done the following steps without a solution:

      - installation of all windows updates

      - new clean installations of windows 10 (1607)

      - sfc /scannow

      - dism /online /cleanup-image /checkhealth

      - chkdsk

      - many many clean-deinstallations with amdcleanuputillity

      - after that many many installations of various amd crimson driver versions

      - memtest (no Problems occur)

      - GPU test with furmark testing (no problems occur,)

      - "WhoCrashed" shows me the following files wich cause this bluescreen:

           - dxgkrnl.sys

           - atikmdag.sys


      At the moment my system is running with amd driver version 15.11 without any problems and bluescreens.

      But for some reasons i have to update this really old driver. All driver newer than the version 15 will cause these bluescreens and force me to restore my system to run smooth. So i can exclude a broken hardware.

      It seems it have to do with the crimson software, my windows 10 from a certain build and maybe my hardware combination, because i re-installed windows so many times.



      Im really really helpless now and i have absolutely no idea what i can do. So i hope someone of you can help me to finally fix this issue.


      Best regards