AnsweredAssumed Answered

Trouble updating to new drivers.

Question asked by lumpsinthenight on Oct 25, 2016
Latest reply on Nov 6, 2016 by amdmatt

I have amd radeon R7  I've tried 3 times now and i keep getting the same response of it stating its not updating

 

Install Manager
Installation Report
10/25/16 13:21:12

 

Hardware information
NameAMD Radeon R7 Graphics
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9874
Vendor ID0x1002
Class Code0x030000
Revision ID0xc4
Subsystem ID0x1b8d
Subsystem vendor ID0x1043
Other hardware
Existing packages
Application Profiles
AMD Install Manager
AMD Display Driver
HDMI Audio Driver
AMD PSP Driver
AMD GPIO Driver
ACP Application
VulkanRT
AMD SMBus Driver
AMD I2C Driver
AMD UART Driver
AMD Radeon Settings
AMD Settings Branding
Packages for install
AMD Install Manager
Final Status:Success
Version of Item:9.0.000.4
Size:20 Mbytes
AMD Display Driver
Final Status:Fail
Version of Item:21.19.137.1
Size:90 Mbytes
HDMI Audio Driver
Final Status:Success
Version of Item:10.0.1.00
Size:1 Mbytes
AMD PSP Driver
Final Status:Success
Version of Item:3.1.0.0
Size:5 Mbytes
AMD GPIO Driver
Final Status:Success
Version of Item:2.2.0.57
Size:1 Mbytes
AMD SMBus Driver
Final Status:Success
Version of Item:5.12.0.0031
Size:1 Mbytes
AMD I2C Driver
Final Status:Success
Version of Item:1.2.0.53
Size:1 Mbytes
AMD UART Driver
Final Status:Success
Version of Item:1.2.0.0050
Size:1 Mbytes
AMD Settings Branding
Final Status:Success
Version of Item:1.00.0000
Size:1 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1578
Vendor ID0x1022
Class Code0x108000
Revision ID0x00
Subsystem ID0x1578
Subsystem vendor ID0x1022
AMD Radeon Graphics Processor
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x6660
Vendor ID0x1002
Class Code0x038000
Revision ID0x83
Subsystem ID0x1c40
Subsystem vendor ID0x1043
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x7901
Vendor ID0x1022
Class Code0x010601
Revision ID0x49
Subsystem ID0x1b8d
Subsystem vendor ID0x1043
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x157a
Vendor ID0x1022
Class Code0x040300
Revision ID0x00
Subsystem ID0x1b8d
Subsystem vendor ID0x1043
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9840
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0x1b8d
Subsystem vendor ID0x1043
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1574
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x157d
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1571
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x790b
Vendor ID0x1022
Class Code0x0c0500
Revision ID0x4a
Subsystem ID0x1b8d
Subsystem vendor ID0x1043
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1573
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1576
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x1b8d
Subsystem vendor ID0x1043
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1570
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x157c
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x1234
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x157c
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x1234
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x157c
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x1234
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1575
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1572
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x157b
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x157b
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000

Error messages
Driver Install: the installation failed

Outcomes