3 Replies Latest reply on Jan 21, 2017 10:22 AM by christinegrant98

    RuntimeException?

    2005guyver01

      RuntimeException?

       

      Every time I installed the graphics card updates I keep getting this message come up at each restart/startup of the PC:

       

      an exeption occurred! Type:RuntimeException, Message:The primary document entity could not be opened. Id=

       

      Straight after which I get a message saying graphics driver not working!

       

      I installed this one in the when I did a wipe and re-install of my PC:

       

      non-whql-win7-64bit-radeon-software-crimson-16.8.3-aug30

       

      I now have this one installed:

       

      non-whql-win7-64bit-radeon-software-crimson-16.10.1-oct6

       

      and I still keep getting this message. Also I have a lot of trouble playing a certain game sins the update, it seems that I lost some crucial DLL files?

      After downloading the DLL files manually I keep getting the following when I try the game:

       

      unable to start correctly (0xc000007b)

       

      My PC Specs:

       

      Windows 7 Ultimate 64-bit (+SP1 installed)

      Asus Maximus V Motherboard

      32GB 1800MHZ DDR3 RAM

      64GB Page File (Spread over 4 Hard Drives)

      I5-3570K 4x3.4GHZ CPU

      ATI Radeon Sapphire R9 390x Nitro 8GB DDR5 Graphics Card (3840 x 2160 Max DPI)

      Creative Labs Zx SoundBlaster Sound Card

      250GB OCZ-VERTEX4 SSD

      3x 2TB SATA

      PIONEER BDR-205 Blu-ray RW

      Coolmaster 1000W PSU

      IIYama 28" G-Master GB2888UHSU Monitor (3840 x 2160 Max DPI)

       

      Installed Utills:

       

      Shockwave_Installer_Slim

      dotNetFx45_Full_setup

      non-whql-win7-64bit-radeon-software-crimson-16.10.1-oct6

      readerdc_en_ha_install

      jxpiinstall

      NDP461-KB3102436-x86-x64-AllOS-ENU

      NDP462-KB3151800-x86-x64-AllOS-ENU

      vc_redist.x64

      Windows6.1-KB2670838-x64-DX11.1 update

      Windows6.1-KB2999226-x64

      Windows_Win7SP1.7601.17514.101119-1850.AMD64FRE.Symbols