AnsweredAssumed Answered

RuntimeException?

Question asked by 2005guyver01 on Oct 25, 2016
Latest reply on Jan 21, 2017 by christinegrant98

RuntimeException?

 

Every time I installed the graphics card updates I keep getting this message come up at each restart/startup of the PC:

 

an exeption occurred! Type:RuntimeException, Message:The primary document entity could not be opened. Id=

 

Straight after which I get a message saying graphics driver not working!

 

I installed this one in the when I did a wipe and re-install of my PC:

 

non-whql-win7-64bit-radeon-software-crimson-16.8.3-aug30

 

I now have this one installed:

 

non-whql-win7-64bit-radeon-software-crimson-16.10.1-oct6

 

and I still keep getting this message. Also I have a lot of trouble playing a certain game sins the update, it seems that I lost some crucial DLL files?

After downloading the DLL files manually I keep getting the following when I try the game:

 

unable to start correctly (0xc000007b)

 

My PC Specs:

 

Windows 7 Ultimate 64-bit (+SP1 installed)

Asus Maximus V Motherboard

32GB 1800MHZ DDR3 RAM

64GB Page File (Spread over 4 Hard Drives)

I5-3570K 4x3.4GHZ CPU

ATI Radeon Sapphire R9 390x Nitro 8GB DDR5 Graphics Card (3840 x 2160 Max DPI)

Creative Labs Zx SoundBlaster Sound Card

250GB OCZ-VERTEX4 SSD

3x 2TB SATA

PIONEER BDR-205 Blu-ray RW

Coolmaster 1000W PSU

IIYama 28" G-Master GB2888UHSU Monitor (3840 x 2160 Max DPI)

 

Installed Utills:

 

Shockwave_Installer_Slim

dotNetFx45_Full_setup

non-whql-win7-64bit-radeon-software-crimson-16.10.1-oct6

readerdc_en_ha_install

jxpiinstall

NDP461-KB3102436-x86-x64-AllOS-ENU

NDP462-KB3151800-x86-x64-AllOS-ENU

vc_redist.x64

Windows6.1-KB2670838-x64-DX11.1 update

Windows6.1-KB2999226-x64

Windows_Win7SP1.7601.17514.101119-1850.AMD64FRE.Symbols

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