0 Replies Latest reply on Oct 18, 2016 1:35 AM by eddiefk

    HD 7870 not being detected

    eddiefk

      Recently (I believe after a windows10 update), my graphics card (Saphire HD 7870) stopped being detected by my computer. I turn it on and the screen remains black, the monitor doesn't respond. I am still able to use the PC through HDMI cable, connecting it to a TV. However it shows as if no GPU is connected, and my computer is using the onboard one.

      It happpened the first time a few weeks ago, after the winodws 10 anniversary update, but I was able to make it work again by downloading the latest AMD driver.

      This time, however, no solution seems to work. I tried everything: removing and reinserting the GPU, reseting bios, uninstall and reinstall the drivers, using the windows recovery tool, disabling the onboard graphics.

      How I know the GPU is working? Well, the fans are working.

      Specs:

      Operating System

        Windows 10 Pro 64-bit

      CPU

        Intel Core i5 3470 @ 3.20GHz

      RAM

        8,00GB Single-Channel DDR3 (9-9-9-24)

      Motherboard

        Gigabyte Technology Co. Ltd. B75M-D3H

      Monitor

      LG FLATRON E2241

       

      Thanks for your help.