AnsweredAssumed Answered

RX480 BSOD every day

Question asked by hogie on Oct 17, 2016
Latest reply on Dec 10, 2016 by enormouschunks

I have been getting BSOD several times a day randomly ... it happens whether I'm playing a game, or just sitting at the desktop ... often it happens when I'm not even at the PC and doing something else.


I have tried uninstalling the drivers and letting windows install it for me, also tried installing the latest from the AMD site.  No luck so far ... what is causing this and how can I fix it?



My graphics card is:  MSI RX480 8gb



Excerpt from "Who crashed":


On Mon 17/10/2016 7:30:18 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101716-9328-01.dmp
This was probably caused by the following module: dxgmms2.sys (dxgmms2+0x4FA76)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8084E88FA76, 0xFFFF8380A39C74D8, 0xFFFF8380A39C6D00)
file path: C:\WINDOWS\system32\drivers\dxgmms2.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.