7 Replies Latest reply on Dec 10, 2016 8:54 PM by enormouschunks

    RX480 BSOD every day

    hogie

      I have been getting BSOD several times a day randomly ... it happens whether I'm playing a game, or just sitting at the desktop ... often it happens when I'm not even at the PC and doing something else.

       

      I have tried uninstalling the drivers and letting windows install it for me, also tried installing the latest from the AMD site.  No luck so far ... what is causing this and how can I fix it?

       

       

      My graphics card is:  MSI RX480 8gb

       

       

      Excerpt from "Who crashed":

       

      On Mon 17/10/2016 7:30:18 AM GMT your computer crashed
      crash dump file: C:\WINDOWS\Minidump\101716-9328-01.dmp
      This was probably caused by the following module: dxgmms2.sys (dxgmms2+0x4FA76)
      Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8084E88FA76, 0xFFFF8380A39C74D8, 0xFFFF8380A39C6D00)
      Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
      file path: C:\WINDOWS\system32\drivers\dxgmms2.sys
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: DirectX Graphics MMS
      Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.