2 Replies Latest reply on Mar 27, 2018 6:17 AM by vrover_amd

    E4690 can't set the overscan on Windows 10


      I install the E4690 Windows 7 Drivers on Windows 10.

      When i start the the CCC , it can't detected the graphics on Windows 10.

      I just want to set the OVERSCAN.

      It can't show all the things with full screen.

      Is there anyway can set on it , just like the regedit?

      I wish the develop can fix it&support on Win10.Thks.

        • Re: E4690 can't set the overscan on Windows 10

          The E4690 does not have any Windows 10 drivers available, so that is why it does not work.

            • Re: E4690 can't set the overscan on Windows 10



              It turns out that if you do the right things and choose the right driver base, you CAN run E4690 on W10

              and get the real functionality - it doesn't use the mickey-mouse single screen driver.  BUT, you have

              to use the right version of the driver.


              Please follow this procedure


              Procedure for installing working E4690 driver with 2 functional

              screens - it works the way it should -

              on W10 Pro, build 1709 (Fall Creator Update)



              1) Do a complete update - make sure Windows Update is completely clean






              2) Make sure your system is cleaned of all existing AMD s/w by going

              to https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

              and downloading and running this cleanup utility.








              3) Go to



              Control Panel/System/Advanced System Settings/Hardware/Device Installation Settings



              and select No.



              This disables automatic driver updates. 



              If you ever change this back to Yes you may lose the working E4690 driver.








              4) go to https://support.amd.com/en-us/download/embedded/legacy/previous?os=Windows%207%20-%2064



              If this doesn't take you to a list of drivers then:



              go to https://support.amd.com/en-us/download

              and Manually select



              Embedded Graphics

              Radeon Embedded


              Windows 7 - 64 bit  (I am assuming that is what you are running)

              Display Results



              Then, in the upper right corner, click on Previous Embedded GPU and APU Drivers





              Once on this page, download version 8.84 into some handy directory on your C drive. 



              This was the last driver version that support UP TO the E4690.  Later versions

              support later chips as well. I didn't try all the late versions but I sampled

              some and they didn't work.  Version 8.84 does.



              Extract the file set.



              5) Go to



              Control Panel/Device Manager



              You should see that you have Display Adapters > Microsoft Basic Display adapter.

              It may be that the Microsoft Basic Display adapter is showing and if you click

              on it, it may say that the driver is disabled.  This doesn't matter.



              Go to



              Control Panel/Device Manager/Microsoft Basic Display adapter/Properties/Driver and

              click on Update Driver









              Browse my computer for driver software



              and go to the directory where you have the unpacked fileset

              and select



              c:\[your fileset directory]\8.84-110309a-115580C-EDG_Direct\Packages\Drivers\Display\W7_INF



              and, then W10 should just install the driver.



              Assuming that all works, exit out of everything and reboot.



              You should have 2 proper independent screens.


              If it doesn't work, I am sorry.  It did on my machine today.