The E4690 does not have any Windows 10 drivers available, so that is why it does not work.
It turns out that if you do the right things and choose the right driver base, you CAN run E4690 on W10
and get the real functionality - it doesn't use the mickey-mouse single screen driver. BUT, you have
to use the right version of the driver.
Please follow this procedure
Procedure for installing working E4690 driver with 2 functional
screens - it works the way it should -
on W10 Pro, build 1709 (Fall Creator Update)
1) Do a complete update - make sure Windows Update is completely clean
2) Make sure your system is cleaned of all existing AMD s/w by going
and downloading and running this cleanup utility.
3) Go to
Control Panel/System/Advanced System Settings/Hardware/Device Installation Settings
and select No.
This disables automatic driver updates.
If you ever change this back to Yes you may lose the working E4690 driver.
If this doesn't take you to a list of drivers then:
and Manually select
Windows 7 - 64 bit (I am assuming that is what you are running)
Then, in the upper right corner, click on Previous Embedded GPU and APU Drivers
Once on this page, download version 8.84 into some handy directory on your C drive.
This was the last driver version that support UP TO the E4690. Later versions
support later chips as well. I didn't try all the late versions but I sampled
some and they didn't work. Version 8.84 does.
Extract the file set.
5) Go to
Control Panel/Device Manager
You should see that you have Display Adapters > Microsoft Basic Display adapter.
It may be that the Microsoft Basic Display adapter is showing and if you click
on it, it may say that the driver is disabled. This doesn't matter.
Control Panel/Device Manager/Microsoft Basic Display adapter/Properties/Driver and
click on Update Driver
Browse my computer for driver software
and go to the directory where you have the unpacked fileset
c:\[your fileset directory]\8.84-110309a-115580C-EDG_Direct\Packages\Drivers\Display\W7_INF
and, then W10 should just install the driver.
Assuming that all works, exit out of everything and reboot.
You should have 2 proper independent screens.
If it doesn't work, I am sorry. It did on my machine today.