3 Replies Latest reply on Oct 4, 2016 2:41 PM by catchabreak

    Computer Keeps Rebooting under little to no load - RX 480 8GB

    genrlwashington

      First, here is my current setup.

      Gigabyte B150M-D3H Ultra Durable Motherboard

      Corsair Vengeance LPX 16GB Ram

      Corsair RM 650x Gold Rated PSU

      i5 6600 3.3ghz Processor

      XFX RX 480 8gb

      Dual Monitors - Samsung SyncMaster 216BW / Compaq S1922a - 1 connected through an hdmi to vga, and 1 through a displayport to vga adapter, since neither monitor has hdmi nor displayport connectors. (It was a budget build. I was keeping myself under $800. No money for new monitors.)

       

      I built the computer fresh right when the RX 480 came out, and everything was great for about a month, then I got some random reboot. I wasn't sure what was going on, but I simply turned down the settings on my game slightly and it completely went away... for about a month when it happened again. I tried lowering settings, it didn't happen for a few weeks, then it happened again. Over the last month reboots started becoming frequent no matter what I would do. I didn't have to be playing games or anything. I had a number of times where I'd simply turn the computer on, and wait a few minutes and it would just reboot. Nothing open, unnecessary programs all taken off auto start. It has been extremely frustrating as I was basically unable to do anything on the computer without it rebooting. The only reason I can get this all typed up without it rebooting is because I finally gave up and pulled the GPU out, and am currently running off the motherboard's obviously inferior graphics. After taking out the GPU I've had no problems. No reboots. Nothing.

       

      This leads me to believe that there is only two possibilities. Either the GPU is bad, or the PSU can't handle the load of the RX 480. I currently don't have, nor do I have the money or friends with whom I can get and test out a different power supply. (You may think, 'oh they're cheap, it's not that hard to get one. blah blah blah.' Trust me. If I say I legitimately can't get a hold of another PSU, it's because I can't despite praying to the wallet gods otherwise.)

       

      I'm just trying to get a little insight/input that could lead me to a solution that isn't going to cost me anything to remedy. I'd love to be able to use my GPU, but the constant resetting got unbearably bad.

        • Re: Computer Keeps Rebooting under little to no load - RX 480 8GB
          black_zion

          Unless the PSU is undervolting it's fine, Corsair doesn't use garbage OEMs for their PSUs. Anything in the system logs?

            • Re: Computer Keeps Rebooting under little to no load - RX 480 8GB
              genrlwashington

              To be honest, I've been trying a couple hardware monitors and havent' yet found one that will read my PSU voltage (Tried Speedfan and Open Hardware Monitor. Still looking around for others.)

                • Re: Computer Keeps Rebooting under little to no load - RX 480 8GB
                  catchabreak

                  HWInfo displays all temp and voltages including 12v 5v and 3.3 v. . PCI-E can supply up to 75w. psu needs to be able to supply  150w from the single 6 pin cable. Your psu is a single rail type so power should never been an issue. Try the graphics card in other PCI-E slot. The  gradual decrease in stability sounds like a power issue.  Check motherboard and graphics card for any sign of burning or blown capacitors. capacitors  are the little round metallic tubes with low voltage numbers on them. If they are damaged they expand and shove out there insides. The integrated graphics are part of the intel chip so damage to the motherboard would not always show.  See if there is any discoloration on any of the copper tracks on the motherboard, same goes for the graphics card. If your graphics card is the reference XFX RX480 and  your motherboard being the budget type maybe the PCI-E power line has been over stressed. I would try to rma the motherboard and graphics card and get a MSI, Sapphire  or XFX after market RX 480. These will pretty much work with any motherboard and of course a replacement motherboard.