AnsweredAssumed Answered

R 380x Random Green Screen Crashes While Gaming

Question asked by mithrawn on Sep 29, 2016
Latest reply on Oct 4, 2016 by amdmatt

Describe your system:

  • AMD Graphics Card
    • AMD R9 380x
  • Desktop or Laptop System
    • Desktop, custom
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Trying to install Crimson Edition 16.6
  • Display Devices
    • Lenovo, HDMIOne line for each display device connected
  • Motherboard
    • ASUS H110M-A
  • CPU/APU
    • Intel Core i5 6500 3.2GHz
  • Power Supply Unit  Make, Model & Wattage
    • EVGA 600B 600W 80+ Bronze
  • RAM
    • 8GB

Describe Your Issue

My computer will randomly go to a solid green screen while playing games. There are some games where this almost never happens (Blizzard games) and some where it happens more frequently. For example, at the moment I am playing Dragon Age II and the game will sometimes go to green screen as soon as I start playing, after 15 minutes, or after an hour or two. It seems completely random. Other games I usually have several hours if not more but eventually it always crashes to green screen and then sound hangs. This has happened on two separate R 390x cards as I RMA'd the first one for an unrelated issue. I have the most recent drivers installed. I tried updating my BIOS and resetting CMOS. Please help.

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